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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,853 Reviews

1,853 Reviews of Hawk Ford of St. Charles - Service Center

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February 25, 2022

Service guys were very helpful and informative. In and out quick! 15 word minimum is not very helpful. More

by JJLASCOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
February 25, 2022

they diagnosed and fixed a broken valve spring and did an oil change on my f250 for900 dollars. another ford dealer wanted to replace the entire engine!!!! the other dealership wanted 3300 just to "tear dow More

by THECONSTRUCTIONGURU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

They have been very steadfast. So steadfast. Incredibly steadfast. Steadfast is really the word here. More

by SRPRUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Fast great service called me to apologize for a $ mixup that they took care of in less then 5 minutes at dealer. More

by AAUCARL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
February 24, 2022

Steve the service manager was very professional and caring. He makes coming to Hawk Ford pleasurable. Thank you. More

by DANMANN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Very professional staff. Always polite and thorough. I have recommended Hawk Ford to people I know and will continue to do so. More

by 6771MARINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
February 23, 2022

Hawk ford is thorough thoughtful and great work. I was stranded and they were helpful. More

by WARWIN293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

The service was fine. Had to walk in instead of drive in thru the garage door. Twice they confused me with a different customer. More

by JAMIE.WELDON
Recommend Dealer
Yes
Employees Worked With
Steve Staub
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
February 22, 2022

Service could have been more faster that's why it's called Quick lane but other than that service was okay More

by DC1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
February 20, 2022

Hawk ford was great, my wife was on her way to swap out her car for my truck so she could get her oil change. On the way there she was so in an accident she was able to drive it there they really helped he More

by cobraroush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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