Hawk Ford of St. Charles - Service Center

I've written reviews for Hawk before and I'm glad to say nothing has changed since last time...the people who work at Hawk are very nice and the service was excellent. Really no change from when it was Zim nothing has changed since last time...the people who work at Hawk are very nice and the service was excellent. Really no change from when it was Zimmerman. Highly recommend this dealer. More

Steve and the team at Hawk Ford are reliable and dependable. Always great communication when I call and when I arrive. Their follow-up always meets my expectation. The new service center is a rea dependable. Always great communication when I call and when I arrive. Their follow-up always meets my expectation. The new service center is a really nice improvement to the dealership. Thank you. More

Exceptional service. Fixed my two issues with my truck at a fair price. I will definitely be coming back when I need service in the future. a fair price. I will definitely be coming back when I need service in the future. More

Very nice people to deal with Service was great kept me up to date on the progress of my car up to date on the progress of my car More

I love how fast and how wonderful they treat you !!! I will continue to get my services there. will continue to get my services there. More

THANKS to Steve Staub for fixing my running boards, everything was handled very professionally, Thanks everything was handled very professionally, Thanks More

Have been taking my vehicles to the dealer for oil changes for several years now. Quick Lane service has always been fast, convenient and attentive. Done both walk in and appointments. changes for several years now. Quick Lane service has always been fast, convenient and attentive. Done both walk in and appointments. More

Very happy with the service I received recently when I brought my truck in for repairs. I received update calls from Steve on the progress of the repairs, and a call when they were done. The truck was c brought my truck in for repairs. I received update calls from Steve on the progress of the repairs, and a call when they were done. The truck was clean and runs great! Thanks Hawk Ford STC! More

Friendly, polite and informative while in for service. My Ford Focus car issues resolved quickly. Ford Focus car issues resolved quickly. More

Typical dealer. It does not seem organized when you call and make an appointment. When you take the car in they don’t know why you came in even though you made an appointment. Typical that the price quoted and make an appointment. When you take the car in they don’t know why you came in even though you made an appointment. Typical that the price quoted is always hundred plus dollars or more over what they tell you on the phone when you make an appointment and speak with the service writer. Also, if you bring a personal check you can’t use it but you won’t know that until you get to the cashier even though you used a check many times before. The work performed is good and the workers are nice so it is just a typical dealer trying to stay open. More