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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,853 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,853 Reviews of Hawk Ford of St. Charles - Service Center
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Verified Customer
September 16, 2021
The problem was diagnosed quickly and a repair quote was provided. The shuttle service is a plus. provided. The shuttle service is a plus. More
by FAIRR
Employees Worked With
September 13, 2021
The repair was done as scheduled and my F250 camera is working as it was suppose to. Repair tech communicated excellently Repair was not done in truck but in main shop attached to dealer, This was a redo working as it was suppose to. Repair tech communicated excellently Repair was not done in truck but in main shop attached to dealer, This was a redo after the truck center did not properly complete back up camera recall. More
by Bill
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
September 10, 2021
Hawk Auto St Charles is always a pleasure to do business with. They assessed the problem, got the work done, and at a fair price. with. They assessed the problem, got the work done, and at a fair price. More
by TOMBUTLER59
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
September 10, 2021
Scott in Service and Eric in Sales are amazing !!! From the moment I saw my SUV, I fell in love! But it was your team that made this possible that i am most thankful for! Thank you for everything! So gl the moment I saw my SUV, I fell in love! But it was your team that made this possible that i am most thankful for! Thank you for everything! So glad we stopped in that day!!! More
by LAURIEONTHEAIR
September 09, 2021
Took car to quick lane. Work was done promptly. Afterwards they informed me of items to keep and eye on without upsell. I will not hesitate to return. Good job. Afterwards they informed me of items to keep and eye on without upsell. I will not hesitate to return. Good job. More
by Hondo74
Employees Worked With
Patrick Hertel
September 02, 2021
Always professional and very knowledgeable. Quick Service desk young men are very well informed. Regular service lane mechanic’s are proficient and helpful. My go to for service. Service desk young men are very well informed. Regular service lane mechanic’s are proficient and helpful. My go to for service. More
by RJWERY
Employees Worked With
Chris Krueger, Zack Innocanti
September 01, 2021
Took my vehicle in for an electrical problem and it was fixed within a couple of days. Scott was Great to deal with and kept me informed while i was out of my vehicle.. fixed within a couple of days. Scott was Great to deal with and kept me informed while i was out of my vehicle.. More
by SALMQ1011
Employees Worked With
Scott Cheperka
September 01, 2021
The spontaneous goodwill and aptitude of employees instills confidence in this old customer. It seems that we are living at a time when those in authority are doubted; Hawk allows the consumer to esta instills confidence in this old customer. It seems that we are living at a time when those in authority are doubted; Hawk allows the consumer to establish good faith. More
by KAREN_SNOWDEN12
Employees Worked With
September 01, 2021
Went for an oil change. Hardly no wait time and they didn't try to up sell anything. Just wanted/needed an oil change and that's what I got. My Vehicle has been in for service multiple times and Stev didn't try to up sell anything. Just wanted/needed an oil change and that's what I got. My Vehicle has been in for service multiple times and Steve Staub is the best! He's always helped me out and keeps me informed. More
by SHERREEMONACO
Employees Worked With
