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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,862 Reviews

1,862 Reviews of Hawk Ford of St. Charles - Service Center

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July 08, 2021

excellent service was very fast change rear brakes and rotors, oil change, replace battery, air and cabin filters in a couple of hours I did have to set there half a day. More

by TH6200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
July 07, 2021

I bought a Ford F250. Christina Collazo and Chris Krueger were very helpful with answering all my questions and concerns. I will recommend this dealer ship. More

by JROBERTS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Collazo
July 07, 2021

Hawk Ford St Charles always great with auto maintenance and customer service. Car serviced as requested and on time. Thank you for the quality you provide. More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in Quick Lane
July 01, 2021

I know when I take my RV in for an oil change or repairs it will get done right. Thanks Zack and the service team. More

by dreamcatchermac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sad but I do not know the others names., Zack Innocanti
July 01, 2021

Great service I forgot to give the coupon for discount on oil change. More

by Aruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Lane employee
June 30, 2021

easy in - easy out,, done right. Thank you. see you next time service is required More

by JACKTETZ006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
thanks all
June 30, 2021

Great and prompt service. Very detailed.Hope to count on Great and prompt service. Very detailed. Hope to count on future service for our construction vehicles . Thank you and keep up the good work gentleme More

by LOWCOSTBUILDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
June 26, 2021

Great service department. Repairs done in a very timely manner. More

by MDUSHEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheperka
June 23, 2021

Great service, timely, and informative. Had questions about battery life and they were able to answer the questions and give me peace of mind. Will go back More

by MLAFATA
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
June 17, 2021

Both the dealership personnel and the service department were very professional and helpful. The service department did a great job and were also quick. Did not have to wait long at all. More

by CJE
Recommend Dealer
Yes
Employees Worked With
Service department in general
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