Hawk Ford of St. Charles - Service Center

They have a really good team in the service apartment I totally happy going with you guys thank you.(Steve Staub)thank you very much totally happy going with you guys thank you.(Steve Staub)thank you very much More

Steve Kershaw and Steve Staub always make sure that I am taken care of. I have worked with both of them both multiple times now and when in for service and they always make sure everything is perfect and t taken care of. I have worked with both of them both multiple times now and when in for service and they always make sure everything is perfect and that I am taken care of. Great service experience every time. Happy to say that Hawk Ford of St. Charles is my go to place for all my needs. I keep my vehicles about 10+ years and I am looking forward to doing all my service with them whether it be warranty or customer pay. Thanks again for the great customer service!!! More

Steve Staub was able to get me in for service and then out quickly to get me back to work. Steve helped set me up with service and a loaner RAPIDLY. out quickly to get me back to work. Steve helped set me up with service and a loaner RAPIDLY. More

Awesome Service Department...so helpful and accommodating! We used to deal with another Ford Dealership in St. Charles and have not gone back because we love Gerald Ford so much! They've treat accommodating! We used to deal with another Ford Dealership in St. Charles and have not gone back because we love Gerald Ford so much! They've treated all of our cars and trucks with care and we look forward to many more years of service and eventual purchases with them. More

Always gets me in and out right away! They are friendly and professional and always do a decent job when I get my oil changed. and professional and always do a decent job when I get my oil changed. More

Steve Staub always takes good care of me and my truck. He is helpful without being pushy and selling me crap I don't need. Easy drop off, quick assessment of my truck's issues and fixed in rapid fashion at is helpful without being pushy and selling me crap I don't need. Easy drop off, quick assessment of my truck's issues and fixed in rapid fashion at a reasonable cost. What more could I ask for? And, the cashier was also quick and responsive not making me wait when I picked it up. Five stars all around. More

Service was fast and convenient. Employee explained how the ford pass points system worked and how it can be used. Will return to Hawk Ford for any needed service again the ford pass points system worked and how it can be used. Will return to Hawk Ford for any needed service again More

Thanks to Steve Kershaw for getting me in and having my car fixed the same day without an appointment, I can always count on Hawk Ford, car fixed the same day without an appointment, I can always count on Hawk Ford, More

Great service, very organized process. I scheduled all the services online and they went flawlessly. The gentleman in the quick lane is very helpful and goes above and beyond his duty. Thank you the services online and they went flawlessly. The gentleman in the quick lane is very helpful and goes above and beyond his duty. Thank you More

The Truck Center is A+. We always have top notch, knowledgeable service. Scott knows who we are & our vehicle immediately when we call; Great Feeling knowledgeable service. Scott knows who we are & our vehicle immediately when we call; Great Feeling More