Hawk Ford of St. Charles - Service Center

The truck service team were all professional and took good care of our vehicle maintenance. Great team to work with. I will be back. Thanks good care of our vehicle maintenance. Great team to work with. I will be back. Thanks More

Guys in the HD truck service/sales building are top notch. You better do everything you can to keep them till they collect social security. notch. You better do everything you can to keep them till they collect social security. More

The gentleman at the desk was very pleasant and knowledgeable. Excellent customer service. With no appointment, I was taken care of immediately. Thank you Steve. knowledgeable. Excellent customer service. With no appointment, I was taken care of immediately. Thank you Steve. More

This was my best visit here. I brought my car in for an oil change and possibly getting a TSB done. Kyle wasn’t familiar with the TSB on my Fusion Hybrid but said he would check on it. I went to breakfast, oil change and possibly getting a TSB done. Kyle wasn’t familiar with the TSB on my Fusion Hybrid but said he would check on it. I went to breakfast, and a short while later Kyle called me and got both things completed. That’s good service. More

Steve Staub kept me informed about what was being done with my car, and everything was done on time. Everyone I came in contact with was courteous and helpful. with my car, and everything was done on time. Everyone I came in contact with was courteous and helpful. More

They have a really good team in the service apartment I totally happy going with you guys thank you.(Steve Staub)thank you very much totally happy going with you guys thank you.(Steve Staub)thank you very much More

My service experience was a good one. Patrick was friendly, honest and competent. I was in and out of there in timely fashion and very satisfied with the job friendly, honest and competent. I was in and out of there in timely fashion and very satisfied with the job More

Steve Kershaw and Steve Staub always make sure that I am taken care of. I have worked with both of them both multiple times now and when in for service and they always make sure everything is perfect and t taken care of. I have worked with both of them both multiple times now and when in for service and they always make sure everything is perfect and that I am taken care of. Great service experience every time. Happy to say that Hawk Ford of St. Charles is my go to place for all my needs. I keep my vehicles about 10+ years and I am looking forward to doing all my service with them whether it be warranty or customer pay. Thanks again for the great customer service!!! More

Steve Staub was able to get me in for service and then out quickly to get me back to work. Steve helped set me up with service and a loaner RAPIDLY. out quickly to get me back to work. Steve helped set me up with service and a loaner RAPIDLY. More

Awesome Service Department...so helpful and accommodating! We used to deal with another Ford Dealership in St. Charles and have not gone back because we love Gerald Ford so much! They've treat accommodating! We used to deal with another Ford Dealership in St. Charles and have not gone back because we love Gerald Ford so much! They've treated all of our cars and trucks with care and we look forward to many more years of service and eventual purchases with them. More