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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,856 Reviews

1,856 Reviews of Hawk Ford of St. Charles - Service Center

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November 27, 2020

Quick lane is quick. I'm glad i purchased my new vehicle at Hawk and made some good friends to help with our older Ford vehicles, thank you. More

by MJRIBEW
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel, Scott Cheperka
Dec 01, 2020 -

Hawk Ford of St. Charles responded

Mjribew, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

November 27, 2020

great staff to work with took great care of all my needs and at a great price! I will be back in the future for sure More

by PAULK0743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kreatsoulas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
Dec 01, 2020 -

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 26, 2020

So glad for quick lane. We were in and out for our oil change. I was the first one in and the first one out. Did a great job. Had questions and Kyle answered them all More

by MARYBROWN19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle in Quick Lane
Nov 30, 2020 -

Hawk Ford of St. Charles responded

Mary, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

November 24, 2020

Kyle went out of his way to make this process easy for me he even set up the rebate for me. He is a rockstar! Thanks Kyle More

by concourse14scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Johansmeier
Nov 29, 2020 -

Hawk Ford of St. Charles responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Ford of St. Charles. As one of our valued guests, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

November 24, 2020

My fifth FORD from Zimmerman Ford now HAWK Ford, Great sales department will always go to wild Bill Wackerlin and in-service Steve Staub, and Sam the mechanic he is the best. More

by GOLDENS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam my number one mechanic
Nov 29, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Hawk Ford of xx. Charles for all your vehicle needs! Take care!

November 24, 2020

The two Steves took care of expediting my service needs and arranging for someone to give me a ride home and pick me up when the service was done. Have never had a problem with any service at Zimmerman and More

by GMS51144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kershaw
Nov 29, 2020 -

Hawk Ford of St. Charles responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Ford of xx. Charles. We hope to be of service to you again! Take care!

November 23, 2020

Enjoyed working wth Scott. I have a RV that needs future repair work. Scott provided a estimate the same day. Very knowlegable and honest. I will refer Hawk Ford truck repair to family and friends. More

by SHENKE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Cheperka
Nov 25, 2020 -

Hawk Ford of St. Charles responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! Drive safe!

November 23, 2020

Easy in easy out! Clean and safe environment with friendly staff in the fast lane. Afternoon team with few minutes to wait to get in. More

by myjackbnimble
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
Nov 25, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 23, 2020

All good. Trustworthy. Always bring my car there.cbbvhjhhgghjj vbhhhghj hi huh. Uhfvb hujvcvhubbvguc nigh. Hugh. Jubba. Jog. He. Hi. Fun cub. Hi. Bun cg no More

by HEIDILAUBER83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Hawk Ford of St. Charles responded

Thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 21, 2020

Everyone was very nice and eager to help. Got my car back in great time. Will go back when I need service or a new ford. More

by keno_cardone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Hawk Ford of St. Charles responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Hawk Ford of xx. Charles for all your vehicle needs! Take care!

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