Hawk Ford of St. Charles - Service Center

Easy in easy out! Clean and safe environment with friendly staff in the fast lane. Afternoon team with few minutes to wait to get in. friendly staff in the fast lane. Afternoon team with few minutes to wait to get in. More

Everyone was very nice and eager to help. Got my car back in great time. Will go back when I need service or a new ford. in great time. Will go back when I need service or a new ford. More

Steve and Steve, the two service writers took great care of my vehicle.I highly recommend them for any and all of your auto sevice needs of my vehicle.I highly recommend them for any and all of your auto sevice needs More

Stopped in for an oil change and they had me out in about half an hour. Great service and fair prices. I always go to the dealership because I know they use the best oil and have the best trained technicia half an hour. Great service and fair prices. I always go to the dealership because I know they use the best oil and have the best trained technician. More

Steve Kershaw was helpful and attentive as always. Great job by all. The car was in with a problem and fixed within half a day. job by all. The car was in with a problem and fixed within half a day. More

I came in for an oil change and basic look-over. As I am a short person, I was delighted that when I got back into my car that the mirrors and seat placement were in the same positions as when came I came. a short person, I was delighted that when I got back into my car that the mirrors and seat placement were in the same positions as when came I came. More

Very helpful and knowledgeable staff. It was a very positive experience. Car was COVID protected. Car was very cleaned after service. All staff wore masks positive experience. Car was COVID protected. Car was very cleaned after service. All staff wore masks More

Another productive visit, follow up to an open item. Resolved. Thx Steve S. I can always trust that you will treat my wife well and with respect. I know as a 'car-guy' I'm probably at the top of th Resolved. Thx Steve S. I can always trust that you will treat my wife well and with respect. I know as a 'car-guy' I'm probably at the top of the picky spectrum. More

Service was fast and very polite. The waiting area was very clean. Had no wait at all for my oil change. Great experience will definitely be back very clean. Had no wait at all for my oil change. Great experience will definitely be back More

The work was great they did a really nice job treating the battery terminals. I only wish the mask wearing had been better by the clerk and one patron. the battery terminals. I only wish the mask wearing had been better by the clerk and one patron. More