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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,856 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,856 Reviews of Hawk Ford of St. Charles - Service Center
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October 15, 2020
Car was brought in to have a remote starter installed and was completed on time and with no operating problems. Very well satisfied with the work done and the service department. and was completed on time and with no operating problems. Very well satisfied with the work done and the service department. More
by RGEEVE
Verified CustomerEmployees Worked With
October 12, 2020
The Service Department team of Steve Kershaw and Steve Staub is second to none. Both are very accommodating and are genuinely concerned about getting your vehicle repaired right the first time. Both are Staub is second to none. Both are very accommodating and are genuinely concerned about getting your vehicle repaired right the first time. Both are courteous, knowledgeable, professional and take customer service seriously. More
by REF
October 08, 2020
Kyle did an amazing job as always. He is professional, competent and caring. I have have 4-5 different interactions with him this year and he is tremendous. Kyle is a great ambassador to your organization competent and caring. I have have 4-5 different interactions with him this year and he is tremendous. Kyle is a great ambassador to your organization. More
by gstinsa
Employees Worked With
Kyle In Quick Lube
October 08, 2020
Great oil change experience. Minimal wait. Wish there wasvavailible outside srating as it was a very nice day, but otherwise it was prompt service. Thank you. wasvavailible outside srating as it was a very nice day, but otherwise it was prompt service. Thank you. More
by CJDONALDSON69
Employees Worked With
quick lane
October 02, 2020
sales man Ken handled my problem. My battery in my two week oldF150 was defective and Ken said bring it in and he would have a car waiting for me. The appointment was on short notice and service departmen week oldF150 was defective and Ken said bring it in and he would have a car waiting for me. The appointment was on short notice and service department squeezed me in on a busy day. More
by JMICHAEL001
Employees Worked With
Patrick Hertel
October 01, 2020
Had my F350 in for oil, filter, tire rotation and balance. Also had check engine light warning which turned out to be a sensor. Dropped off truck the night before and was completed before noon the n balance. Also had check engine light warning which turned out to be a sensor. Dropped off truck the night before and was completed before noon the next day. Group was extremely helpful, knowledgeable and I will surely be back for my truck needs. Doug More
by salisbud
Employees Worked With
Scott Cheperka
September 29, 2020
Steve was a joy to work with, he was very thorough with his explanations and called me with updates when a part needed to be ordered his explanations and called me with updates when a part needed to be ordered More
by LYNNCASS
Employees Worked With
September 29, 2020
Great work by the entire team. Courteous and efficient. Looking forward to my next visit for service or to purchase a new vehicle. Keep up the great work! Looking forward to my next visit for service or to purchase a new vehicle. Keep up the great work! More
by Uncle V
