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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,858 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,858 Reviews of Hawk Ford of St. Charles - Service Center
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August 14, 2020
Continued GR8 service experiences! No problems, great guys both Kershaw & Staub. Communicated the need & expectation. They listened & understood b/c the communication back as the work p No problems, great guys both Kershaw & Staub. Communicated the need & expectation. They listened & understood b/c the communication back as the work progressed was great. Got the vehicle back with no issues. In fact it was parked out of the way off to the side away from door-dings etc, was locked and cleaned. BRAVO! I'm that special 'car-guy' that these things make or break a service center visit! :) More
by USAFSPVET
Verified Customer
August 13, 2020
Service Had the oil changed and tires rotated. Also had a Recall Notice taken care of. Took less than an one hour to complete everything. Everything was satis Had the oil changed and tires rotated. Also had a Recall Notice taken care of. Took less than an one hour to complete everything. Everything was satisfactory. More
by rfbbrb
Employees Worked With
Kyle Johansmeyer
August 12, 2020
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by HOLLIDAYJR
Employees Worked With
Steve Kershaw
August 08, 2020
oil change in spite of what was thought to be an hour before my car would get it's turn I was in and out much more quickly. I always get good care at the St. C in spite of what was thought to be an hour before my car would get it's turn I was in and out much more quickly. I always get good care at the St. Charles Location where I bought my car. More
by SUZIEQ616
Employees Worked With
i was in the Quick lane on Wed Aug 5. not sure who took care of me. I have already filed my receipt
August 05, 2020
Great service drop off was easy and man called to let me know what was going on also they recommended oilchanfecasvlongcas carwascbeing serviced and could use an oulchange know what was going on also they recommended oilchanfecasvlongcas carwascbeing serviced and could use an oulchange More
by DEBBIE.BEHRENS
Employees Worked With
Scott Cheperka
August 04, 2020
As far as warranty service for my small issue, their service department was good. Past experiences have also been generally good, never any issues with basic maintenance or other warranty/recall work. I service department was good. Past experiences have also been generally good, never any issues with basic maintenance or other warranty/recall work. I have no qualms bringing my cars here going forward. More
by TheCeej
August 03, 2020
Great Service I would strongly recommend Hawk Ford for service or a new vehicle. The service department is incredible. Steve did a great job with keep me updating o I would strongly recommend Hawk Ford for service or a new vehicle. The service department is incredible. Steve did a great job with keep me updating on my work and arranged a ride home so i did not have to wait at the dealership More
by KFREDRICKSON
Employees Worked With
Steve Kershaw
July 30, 2020
Great service. Got in and they got me out in less then a 45 mins.........................................o o o o o o o o o o o o Got in and they got me out in less then a 45 mins.........................................o o o o o o o o o o o o More
by ronwiderski
Employees Worked With
Patrick Hertel
July 30, 2020
Quick Lane Service In & out in less than an hour, willing to match coupon prices. Amy and Patrick are always a pleasure to deal with, if needed a free car wash is thrown In & out in less than an hour, willing to match coupon prices. Amy and Patrick are always a pleasure to deal with, if needed a free car wash is thrown in. More
by TJHLAVATY
Employees Worked With
Amy Pfoutz, Patrick Hertel
July 29, 2020
Great work! Went in for an oil change. Quick, efficient and friendly! Car was promised at the time they said. Great price and great service! Will definitely b Went in for an oil change. Quick, efficient and friendly! Car was promised at the time they said. Great price and great service! Will definitely be back. Thanks! More
by DKROBY
Employees Worked With
Patrick Hertel
