Hawk Ford of St. Charles - Service Center

Great Service Great service. The service team was quick and efficient, all while adhering to social distancing guidelines. They were easy to work with, very knowled Great service. The service team was quick and efficient, all while adhering to social distancing guidelines. They were easy to work with, very knowledgeable, and answered all of my questions. Great experience all around. More

service was good Hawks is easy to get to and appointments are also easy. The service is good and wait time is very little. Not anything more to say Hawks is easy to get to and appointments are also easy. The service is good and wait time is very little. Not anything more to say More

Great service and attention to detail no long waiting lines, the service technicians are very knowledgeable, that’s the reason I purchased vehicles at this dealership. lines, the service technicians are very knowledgeable, that’s the reason I purchased vehicles at this dealership. More

Awesome Service I need an oil change on my Sportrac. A porter came and picked it up. I ask the porter to also have the mechanic check the driverside rear tire I need an oil change on my Sportrac. A porter came and picked it up. I ask the porter to also have the mechanic check the driverside rear tire which has had a slow leak. The cause was corosion between the wheel and the air valve. They fixed it at no charge to me. We also get great service at Hawk. More

Hawk Ford Service Dept is like family I worked at Zimmerman/Hawk Ford for a combination of about 15 years. Some might say I'm a little prejudice, but the service department guys are like I worked at Zimmerman/Hawk Ford for a combination of about 15 years. Some might say I'm a little prejudice, but the service department guys are like my son's. I trust them, and recommend them. They always take care of me, and as an older single women I appreciate that so much.. no condescending attitudes, just straight forward with their recommendations. Thank you. More

Competent friendly knowledgeable experienced Polite. Person behind counter not wearing a mask. Kind of scary with this virus going on. Person in waiting area not wearing mask too. Maybe set up chair Person behind counter not wearing a mask. Kind of scary with this virus going on. Person in waiting area not wearing mask too. Maybe set up chairs outside this spring for social distancing. More

Service great, clean, timely. Would have liked car put thru wash, this seams standard at other non Ford facilities. Staff was ready to go at 7am. thru wash, this seams standard at other non Ford facilities. Staff was ready to go at 7am. More

I had a rear brake job (new rotors and lifetime brakes for under $500) on our 2013 Lincoln MKX and was completely satisfied with the work and the price. for under $500) on our 2013 Lincoln MKX and was completely satisfied with the work and the price. More

fast and great service. Always good service. I trust the work that was done on my car. The personal is friendly and answers questions. Will return again if needed. Always good service. I trust the work that was done on my car. The personal is friendly and answers questions. Will return again if needed. More

quick lane Very friendly,professional staff. Always satisfied. I will highly recommend Hawk Ford service to everyone I know. Very clean facility. They are very Very friendly,professional staff. Always satisfied. I will highly recommend Hawk Ford service to everyone I know. Very clean facility. They are very prompt with the service More