Hawk Ford of St. Charles - Service Center

WAIT TOO LONG no had to wait for over 3 hrs to get the service done NEVER HAD THIS PROBLEM WHEN THE COMPANY WAS ZIMMERMAN FORD. LOUSY SERVICE no had to wait for over 3 hrs to get the service done NEVER HAD THIS PROBLEM WHEN THE COMPANY WAS ZIMMERMAN FORD. LOUSY SERVICE More

Friendly service They did a great job! Actually found some minor issues that I didn't even realize were broken and fixed them at no additional cost! They did a great job! Actually found some minor issues that I didn't even realize were broken and fixed them at no additional cost! More

They Do More Had a xxxx up with my new pickup. They went out of their way to get it fixed as soon as possible and even reimbursed me for my trouble. Am quite confi Had a xxxx up with my new pickup. They went out of their way to get it fixed as soon as possible and even reimbursed me for my trouble. Am quite confident I would not have received such attention at another dealership. More

experience had a good experience. Nick took his time to explain all the functions of the new car. He was patient with us, programmed or synced our cell phones wh had a good experience. Nick took his time to explain all the functions of the new car. He was patient with us, programmed or synced our cell phones while explaining how to. More

My needs were addressed in a prompt and professional way For sure one of the best in taking action on your car or tuck and getting you out and on your way. Service Tech very knowledgeable and professional For sure one of the best in taking action on your car or tuck and getting you out and on your way. Service Tech very knowledgeable and professional when discussing the issues found and the proper solutions. Would highly recommend this dealer and their service department More

Always helpful Always great service and follow through on all the various vehicles from Paulie Rapier. I’m also excited about the new quick lane being added. Always great service and follow through on all the various vehicles from Paulie Rapier. I’m also excited about the new quick lane being added. More

parts needed new tires and window blades shopped around for prices Hawk offered the best prices had in stock items able to book appointment in a timely mann needed new tires and window blades shopped around for prices Hawk offered the best prices had in stock items able to book appointment in a timely manner More

Oil change I came in for an oil change and to have a tire repaired. The service was quick and efficient. The person I dealt with was courteous and friendly. I came in for an oil change and to have a tire repaired. The service was quick and efficient. The person I dealt with was courteous and friendly. More

Service Department- Steve Called to schedule service and was able to bring in immediately. Oil change and recall completed timely and efficiently while I waited. I was pleased Called to schedule service and was able to bring in immediately. Oil change and recall completed timely and efficiently while I waited. I was pleased with the process. More

Excellent People were very nice and knowledgeable Went in for a truck recall and go a oil change and filter done at the same time and it was great People were very nice and knowledgeable Went in for a truck recall and go a oil change and filter done at the same time and it was great More