Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,926 Reviews of Hawk Ford of St. Charles - Service Center
Steve Shaub has been attentive and understanding every time I have had to bring my work van in for service. He knows I count on the van for my business and how important it is to me. He calls me right awa time I have had to bring my work van in for service. He knows I count on the van for my business and how important it is to me. He calls me right away as soon as it is ready to pick it up. That helps me a great deal. More
I want to thank Josh, the service advisor, for his professionalism and taking our sense of urgency as his own. He provided excellent communication and timely updates and his team was able to repair o professionalism and taking our sense of urgency as his own. He provided excellent communication and timely updates and his team was able to repair our car quickly. Excellent service, excellent team, we will be returning customers. More
My personal experience was great with quick turnaround and outstanding service advisors, I’ll definitely be recommending this service center to anyone . and outstanding service advisors, I’ll definitely be recommending this service center to anyone . More
Steve has been great working through many ongoing issues with my Ford Lightning. Thanks Scott with my Ford Lightning. Thanks Scott More
Fantastic service staff, I would appreciate not getting multiple callbacks about my experience- survey is emough multiple callbacks about my experience- survey is emough More
The service was slower than expected due to workers calling in Ill. When I had a question for a technician, I was told no one was available and not given any alternative. calling in Ill. When I had a question for a technician, I was told no one was available and not given any alternative. More
Kathy Czerwiński does a fantastic job taking care of my F-250 whenever it needs service. I had lunchtime appointment, and she made sure that the oil change, tire rotation, and recall work was done quickly F-250 whenever it needs service. I had lunchtime appointment, and she made sure that the oil change, tire rotation, and recall work was done quickly and efficiently. She is super friendly and excellent to work with! More