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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,900 Reviews
Call Service Center (630) 384-9905

1,900 Reviews of Hawk Ford of St. Charles - Service Center

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March 24, 2023

The dealership did a good job taking care of the recall on my Ford Bronco. More

by DCMUTH0503
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Mar 24, 2023 -

Hawk Ford of St. Charles responded

Hi Don! Thank you for the review, glad to hear everything went great with the recall! We appreciate your business! Jessica Vida, Manager Hawk Ford of St. Charles 630-584-1800 ext. 830

March 24, 2023

The Commercial Service department work well in providing all our needs and will use them again. More

by JIM@COMPLETESSLTD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy in Commercial Service
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Mar 27, 2023 -

Hawk Ford of St. Charles responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Flexible with appointments and excellent availability, excellent service, helpful and polite staff and fast service More

by SERINO.GIUSEPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Hawk Ford of St. Charles responded

Hi Serino, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

March 18, 2023

Quick service. Made appointment. Got me in and out without any problems. Will always make an appointment. More

by ALUZIN062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Mar 21, 2023 -

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2023

Lily is amazing to work with! We had a deadline to meet and they pulled it off for us! More

by Kleach71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily Bisbikis
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Mar 21, 2023 -

Hawk Ford of St. Charles responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care! Thank you for your business, we appreciate you as a Hawk customer!

March 15, 2023

Overall, happy with the service that was done on my car a few weeks back More

by MTIMES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Mar 17, 2023 -

Hawk Ford of St. Charles responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

March 15, 2023

I appreciated that Hawk Ford came to my office to pick up my car and then dropped it off after the service was over. As a busy working single mom, this is a huge help! More

by mdgayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Hawk Ford of St. Charles responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

March 13, 2023

Great group of people to work with. The updates for the vehicle though text are a nice touch. More

by ROBM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2023 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

March 12, 2023

Everyone is nice and helpful and friendly, I liked the porters who drove me home and back More

by KERFLY1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Case
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Mar 14, 2023 -

Hawk Ford of St. Charles responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! Thank you for your business, we appreciate you as a Hawk customer!

March 12, 2023

Friendly and polite service. Clean and organized shop and waiting area. Great email and text updates and information about appointment. More

by MONTYKIRKWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Mar 14, 2023 -

Hawk Ford of St. Charles responded

Hi, We are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

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