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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,919 Reviews
Call Service Center (630) 384-9905

1,919 Reviews of Hawk Ford of St. Charles - Service Center

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February 08, 2023

Oil change was done in a timely and efficient manner. I was taken right away even though I didn't have an appointment. More

by LATART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi Latart, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 07, 2023

Hawk ford is great! They always get me an appointment and are always honest and on time. More

by JDMILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for your business, we appreciate you as a Hawk customer!

February 07, 2023

Great experience ordering a new car. Got it much faster than expected. Great communication with salesman More

by EMILYLOVELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Munson, Monique Case
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Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

February 05, 2023

I really appreciated My service advisor Connor and the other employees at Hawk Ford were very friendly and attentive. I came in to get my tires filled with air, and they found a nail in my tire. I would’v More

by LAURASZADY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

February 05, 2023

fast, quick service and even offered to look at another issue I brought up! they were knowledgable More

by aliciaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Thank you for your business, we appreciate you as a Hawk customer!

February 04, 2023

Overall great experience with Hawk Ford service. They really seem to put the customer first! I will look to buy my next vehicle with them to continue the experience. More

by MCU82
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
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February 04, 2023

Technician was very helpful and quick to check me for oil change service and windshield wiper change out. More

by BILLEE810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
February 03, 2023

Fairly quick service for a walk in. Customer service is good as usual and pretty attentive. More

by drpj2393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

February 02, 2023

I liked the no pressure. .. that you get at other dealerships... I had to even ask for extras like the ceramic. Haven't used service dept yet... Wife is happy with her oil ch More

by DENNIS82
Recommend Dealer
Yes
Employees Worked With
Jeff Reckards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

February 02, 2023

Prompt courteous service. Attentive service writer. Had to bring back next day for adjustment & they accommodated. Very surprised delivery was not done by porters- rather they More

by LMAHANEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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