Hawk Ford of St. Charles - Service Center

They were super accommodating and easy to work with. Great service! great people! Will definitely go back. Great service! great people! Will definitely go back. More

This dealership was helpful and compassionate about my need for quick. Service . They fit. In my car even when it was right before a holiday. need for quick. Service . They fit. In my car even when it was right before a holiday. More

The staff is always courteous, friendly and efficient. The work is always done in a timely manner. The work is always done in a timely manner. More

Again, I can always count on Steve Staub getting the repair job done! I can always count on him for service. repair job done! I can always count on him for service. More

I found the service dept was very professional and informative. The tech did a full inspection of my vehicle over and above the oil change, recall notice and brake problem that I brought the vehicle informative. The tech did a full inspection of my vehicle over and above the oil change, recall notice and brake problem that I brought the vehicle in for service. Due to weather delays my vehicle was left at the dealership for extended period of time awaiting the delivery of the brake booster pump for my car. All the while Monique kept in touch with me and contacted me upon completion of the work when my car was ready to be picked up. More

Gentlemen were very concerned about my description of a leak and will continue to monitor if there is a problem leak and will continue to monitor if there is a problem More

Took our 1 year old truck with 650 miles on it in for service because it would not go into gear. The truck was sent in on 12/12, it wasn’t finished until 1/5 2022. It sat on the lot and didn’t even get l service because it would not go into gear. The truck was sent in on 12/12, it wasn’t finished until 1/5 2022. It sat on the lot and didn’t even get looked at until 1/2/23, even after multiple phone calls and being told it was next in line weeks prior. Once they got it in I was told that the work wasn’t covered under warranty either More

The staff was polite, and the work was done in a reasonable time. I got called when it was ready for pickup and had extra work done under their recommendation. Overall very happy. reasonable time. I got called when it was ready for pickup and had extra work done under their recommendation. Overall very happy. More

Awesome customer service turn around recently ! Great service !updated on a regular basis they call you and you don’t have to call them ! Great service !updated on a regular basis they call you and you don’t have to call them ! More

Hawk Ford of St. Charles did a great job in servicing my car. Connor Brown was very efficient and great to work with. I had a very good experience at Quick Lane. Charles did a great job in servicing my car. Connor Brown was very efficient and great to work with. I had a very good experience at Quick Lane. More