Hawk Ford of St. Charles - Service Center

Excellent and prompt service stopping in without an appointment for low tire air pressure with no charge. Several days later, with appointment for a checkup before winter, my car was in good shape. appointment for low tire air pressure with no charge. Several days later, with appointment for a checkup before winter, my car was in good shape. Again there was no charge for 41 minutes time for labor. I am very pleased with the friendly, prompt service at HAWK FORD!! More

Service department is always very welcoming they are accommodating and they will go above and beyond to make sure everything is in good working condition. accommodating and they will go above and beyond to make sure everything is in good working condition. More

Got new battery at Quick-lane. Jennifer was working, she was easy to talk to and knowledgeable. She determined I had “points” to use toward my service and saved me a couple of buck Jennifer was working, she was easy to talk to and knowledgeable. She determined I had “points” to use toward my service and saved me a couple of bucks. More

The staff @ Hawk Ford is AWESOME. Steve the service advisor is the nicest person and very knowledgeable, if he doesn't know he will get you the right answer the 1st time.. Steve the service advisor is the nicest person and very knowledgeable, if he doesn't know he will get you the right answer the 1st time.. More

Hawk Ford of St. Charles is a wonderful organization. We purchased our Lincoln at Hawk. We were having problems. They picked up our car and at the same time delivered Charles is a wonderful organization. We purchased our Lincoln at Hawk. We were having problems. They picked up our car and at the same time delivered a loaner. Who could ask for more. The vehicle is running great. Robert Schmidt More

Had a recall on my Ford Escape. Service department took care of it quickly & efficiently. Service department took care of it quickly & efficiently. More

Great fast service. Replaced my battery under warranty and ran diagnostics in less than half a day. Replaced my battery under warranty and ran diagnostics in less than half a day. More

Fast and efficient ! ! Opened on time kept me informed about my rewards and packages I had obtained ! Thanks ! Opened on time kept me informed about my rewards and packages I had obtained ! Thanks More

The service for a recall was very fast. Steve also addressed and solved an issue I couldn’t get resolved at another dealership. Steve also addressed and solved an issue I couldn’t get resolved at another dealership. More

The quick lane was fast and efficient and got me on my way very fast and way very fast and More