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Hawk Mazda
Plainfield, IL
1,988 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
Verified Customer
June 11, 2025
Had a great experience at Hawk Mazda in Plainfield. Dan McCarthy went above and beyond making sure the car would meet all my needs. He was super helpful and patient throughout the whole process. I am 1 Dan McCarthy went above and beyond making sure the car would meet all my needs. He was super helpful and patient throughout the whole process. I am 100% happy with my new Mazda CX-50! Could not have asked for a better experience. Thank you Dan! More
by ankagc
Employees Worked With
June 09, 2025
I had a great experience at Hawk Mazda. I bought my first car, and it was quick and easy. No complaints! I bought my first car, and it was quick and easy. No complaints! More
by JD
Employees Worked With
June 05, 2025
We were there twice last week and had a great experience both trips. The staff was easy to work with, there were no high pressure tactics, and we left with a new car on our second visit! both trips. The staff was easy to work with, there were no high pressure tactics, and we left with a new car on our second visit! More
by SOOZEREAD
Employees Worked With
June 02, 2025
Super easy to work with, kind and informative! Made buying my first car a very comfortable experience. Made buying my first car a very comfortable experience. More
by JULIERFREUND
Employees Worked With
June 02, 2025
Good service good partner to buy a car with. Recommend who need Mazda there and choose hawk Recommend who need Mazda there and choose hawk More
by ARVINLCX
Employees Worked With
June 02, 2025
It was a nice smooth transaction I told Rick what I wanted. He told me what they wanted, and we met in the middle no problems. wanted. He told me what they wanted, and we met in the middle no problems. More
by TVWILDER
Employees Worked With
May 31, 2025
I went in to Mazda unsure of where to start on if I should lease or buy and Dan was so helpful answering all my questions and sat patiently as I took a few minutes to think about my decision. He was he should lease or buy and Dan was so helpful answering all my questions and sat patiently as I took a few minutes to think about my decision. He was helpful. Never pressured me and was kind. I Definitely am glad to have him as my sales man. More
by Rebecca M
Employees Worked With
May 31, 2025
We had a great experience working with Dan McCarthy at Hawk Mazda. From the beginning, Dan was professional, helpful, and made the entire process smooth and stress-free. My wife absolutely loves her new C Hawk Mazda. From the beginning, Dan was professional, helpful, and made the entire process smooth and stress-free. My wife absolutely loves her new CX-5, and for the first time in a long time, I get to be the “passenger princess” because she enjoys driving it so much! Dan went above and beyond to make sure we felt confident in our purchase. We truly appreciate his attention to detail and friendly attitude. We’ll definitely be recommending Dan and Hawk Mazda to our friends and family. More
by ofjord99
May 30, 2025
Received an email from salesman that the used car I wanted to purchase was "in great condition" and "passed rigorous multi-tiered inspection by certified master technicians" and "personally ensured mai wanted to purchase was "in great condition" and "passed rigorous multi-tiered inspection by certified master technicians" and "personally ensured maintenance was up-to-date and all fluids changed". After reading CarFax, noticed head gasket was replaced by their dealership. When I asked why the head gasket needed replacing, I found out that they never did replace the head gasket (not worth investing in the car to fix it) and were selling the car at their tent sale AS-IS knowing it had a blown head gasket. So, why was I told the car was in great shape when they knew it had problems? Sad. I reached out and asked for an explanation & no apologies given. More
by daddy_jeff_boone
Employees Worked With
Salesman - Name not needed
