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Hawk Mazda
Plainfield, IL
1,977 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,977 reviews
May 22, 2025
This was by far the easiest car buying experience that I've ever had. Ernie read through the email notes and realized that there was a misunderstanding. I truly appreciate his effort trying to get a ho I've ever had. Ernie read through the email notes and realized that there was a misunderstanding. I truly appreciate his effort trying to get a hold of me. This was by far our best overall dealer experience and quickest. We arrived around 3:30 and we were out the door by 5:45. More
by DLSPAN28
Verified Customer
May 19, 2025
James Wolff gets a 10 out of 10. Efficient, professional, thorough, a great goodwill ambassador for your brand. Hawk Mazda was a nice change for high pressure dealerships I've vi Efficient, professional, thorough, a great goodwill ambassador for your brand. Hawk Mazda was a nice change for high pressure dealerships I've visited. You've got something good going there. More
by Cholettepaul
Employees Worked With
May 19, 2025
It was our first time buying a new car, and they made the process so easy and pleasant. James was extremely polite and transparent during the purchasing process. I highly recommend this dealership. I also go process so easy and pleasant. James was extremely polite and transparent during the purchasing process. I highly recommend this dealership. I also got a very fair price. More
by 1050
Employees Worked With
May 19, 2025
Dan and I communicated for over a month and was helpful and patient in process. I had some financial things going on that limited me to buy at the time but due to him being honest and understanding I reach and patient in process. I had some financial things going on that limited me to buy at the time but due to him being honest and understanding I reached out and eventually made my process easier once was ready. I was in and out within 90 min. Ty Dan. More
by VICTORL1984
Employees Worked With
May 13, 2025
My son and I were made very comfortable and treated respectfully. Raul is an excellent salesman. I was very happy with the experience. respectfully. Raul is an excellent salesman. I was very happy with the experience. More
by Pmarie
May 05, 2025
Madison assisted me in buying a new car and trading in my old car. I showed the trade in offer I got from CarMax, and they were able to give me more for it. Overall it was a very easy and quick process, and old car. I showed the trade in offer I got from CarMax, and they were able to give me more for it. Overall it was a very easy and quick process, and have no complaints. More
by Mark
Employees Worked With
Madison
May 05, 2025
They made the experience pleasant and were very knowledgeable about the cars I asked about! knowledgeable about the cars I asked about! More
by AMVANEK
Employees Worked With
May 05, 2025
We loved our car buying experience at Hawk. The process was easier and faster than we thought it would be. We feel we got a very fair deal and are definitely happy with our purchase! The process was easier and faster than we thought it would be. We feel we got a very fair deal and are definitely happy with our purchase! More
by appletonemily
Employees Worked With
May 05, 2025
Vehicle was picked up by 3rd party for delivery. All expectations were met and CX5 is fine All expectations were met and CX5 is fine More
by Jon Dudley
May 02, 2025
He was very honest and helped make the purchase go as smooth as possible I would recommend others to Jordan smooth as possible I would recommend others to Jordan More
by NAOMI_BUSH
