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Hawk Mazda

Plainfield, IL

4.9
1,988 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,988 reviews

September 01, 2021

Very positive experience. Service was friendly and efficient. Waiting area was clean, quiet and comfortable. Car was ready quick and clean. I will definitely use them again More

by RSCHOOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 09, 2021 -

Hawk Mazda responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 01, 2021

Charge too much for maintenance services your staff are very professional polite and efficient I do appreciate the complimentary car wash nice showroom nice waiting atea More

by TINAGIERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
Sep 09, 2021 -

Hawk Mazda responded

Hello Tinagiera, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2021

First off it's a beautiful dealership inside, everyone that we had contact with made our purchase so easy and smooth it was a great experience. More

by Ph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
Sep 09, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2021

Service waiting room was clean and the staff was very courteous. Repairs were done within the timeframe we were told. They had even washed my car when we went to pick it up. More

by JSUORANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Jones
Sep 09, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2021

As this was our first car buying experience, we appreciated how James was very helpful and informative. Excited to enjoy our new Mazda CX-5! More

by Elewis106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2021

Sales staff were very professional and helpful without being overbearing. They were able to answer all of my questions making an effort to meet me halfway. Excellent! More

by OB1290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

August 25, 2021

Jerry was friendly and very helpful, in to addition patient and no- pressure. He helped me find the perfect car for me. It was the very best car buying experience I’ve ever had! More

by Tanja M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Hawk Mazda responded

Hi Tanja, thank you for your kind review; we are happy to pass along your comments to Jerry here at Hawk Auto Mazda! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2021

Awesome friendly service without any pressure to buy. Agreed on price before arriving and they had documents ready to sign. spent less than 30 minutes total at the dealership. More

by ANDYTUKI22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 24, 2021

James Wolff provided a no pressure sale. He was very efficient in the transaction and made me feel comfortable with the sales result. Highly recommended! More

by Jack_eckstrom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! We look forward to your next visit! Take care!

August 23, 2021

They got the free oil change and inspection done before they said it would be done. They were very friendly. Would go there again. Nice new place. Looks very nice. More

by Tonyandjessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Woods
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A guy named Manny is the person we dealt with., Daryl Woltman, Justin Kielma, Bryan Lieser
Aug 26, 2021 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! We hope to be of service to you again in the future. Best wishes, Hawk Auto Mazda

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