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Hawk Mazda
Plainfield, IL
1,988 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
August 23, 2021
Had my CX-9 in for a major part replacement. While the time waiting on the part to arrive was ridiculous, the service team did a good job. New loaner, helped out with an emergent moving need, car was rep time waiting on the part to arrive was ridiculous, the service team did a good job. New loaner, helped out with an emergent moving need, car was repaired and delivered clean. More
by Jeff
Verified CustomerEmployees Worked With
Manny
August 17, 2021
no no no no no no no no no no no no no no no no no no no no no no no no no NO no no no no no no NO More
by Pandb311
Employees Worked With
August 14, 2021
The service is great with great guys who explain all you need or have have to do on your car. After service, you got your car clean. need or have have to do on your car. After service, you got your car clean. More
by JOSEPHKOUESSI
August 14, 2021
Clean. Friendly. Easy to find. Daniel was a phenomenal salesperson. He made the experience pleasant and fast. I would definitely recommend this location and specifically Daniel. The finance guy was also g salesperson. He made the experience pleasant and fast. I would definitely recommend this location and specifically Daniel. The finance guy was also great to work with and didn’t try to push upsells. More
by Becmarie14
Employees Worked With
Danny Dutkiewicz
August 13, 2021
Always take great care of me here! I am always happy with their service. They always make sure I am always informed with my car, and that my car is always in perfection condition for me. They work hard and I their service. They always make sure I am always informed with my car, and that my car is always in perfection condition for me. They work hard and I really appreciate it!!! More
by jeesica arnish
August 13, 2021
This was the most stress-free car buying experience I have ever had. Everyone was fantastic! Dan McCarthy was so friendly, knowledgeable, and easy to work with. See Dan if you are in the market for a Maz have ever had. Everyone was fantastic! Dan McCarthy was so friendly, knowledgeable, and easy to work with. See Dan if you are in the market for a Mazda! More
by CarolynK
Employees Worked With
August 13, 2021
Jerry. Jerry is what made the experience great. I have already shared his name and phone number with people because I really feel he is what made the experience. already shared his name and phone number with people because I really feel he is what made the experience. More
by Clay
August 11, 2021
Everything went well, it's just disappointing that this is taken this long. Had a short notice when the adjustor came and can't even get a rental to fit my family in the car for when services will be compl is taken this long. Had a short notice when the adjustor came and can't even get a rental to fit my family in the car for when services will be completed. More
by Okorbonskaolga
August 11, 2021
Everything was fine. Oil change was slow but ok. Staff not particularly friendly but efficient. Not the same atmosphere as when we bought the car two months ago. No real negatives. not particularly friendly but efficient. Not the same atmosphere as when we bought the car two months ago. No real negatives. More
by Macphersonjack
Employees Worked With
August 08, 2021
I heard good things about Hawk Mazda in Joliet so I drove there from Naperville. Danny D. was a great salesman to work with. He was knowledgeable, friendly and patient. I did a test drive in the CX-5 and the there from Naperville. Danny D. was a great salesman to work with. He was knowledgeable, friendly and patient. I did a test drive in the CX-5 and the CX-30. I was so impressed and ready to buy. I was really looking for the blue and it just arrived so he quickly got it washed and ready to be sold and it was a done deal! He took the time to show me some of the cool features inside. I am super happy with my new Mazda and how great all the team at Hawk were to work with. More
by DAWNIEDAWNIE27
Employees Worked With
Danny Dutkiewicz
