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Hawk Mazda
Plainfield, IL
2,103 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,103 reviews
December 28, 2019
We called Brian Biddle to help us find a new car because we appreciated his help buying our last car in 2014. He was very helpful at the Mazda dealer as we were not familiar with the vehicles and we chose a we appreciated his help buying our last car in 2014. He was very helpful at the Mazda dealer as we were not familiar with the vehicles and we chose a 2020 CX30. Matt and Dave were also helpful when explaining financing and warranty information. We are happy with our purchase. More
by sharong
Employees Worked With
Brian Biddle
December 21, 2019
James is wonderful to work with. I wanted a new lease before the end of the year and James came in on his vacation time off to get me the lease I wanted. This is my second lease with him. before the end of the year and James came in on his vacation time off to get me the lease I wanted. This is my second lease with him. More
by Cheerle01
Employees Worked With
December 21, 2019
Great service. Very friendly. We shopped around and were very satisfied with the service here. We came back within a month of buying the first vehicle. very satisfied with the service here. We came back within a month of buying the first vehicle. More
by Rolszewski14
Employees Worked With
Troy Ritsema, Brian Biddle
December 21, 2019
Very pleased with customer service and sales team. Bought CX-5 and just recently bought a Mazda 6 and was very pleased and happy with experience. CX-5 and just recently bought a Mazda 6 and was very pleased and happy with experience. More
by Johnb385
Employees Worked With
Brian Biddle
December 19, 2019
Excellent Service I had started car shopping the week before signing with Hawk Mazda. The staff were courteous and informative, and were transparent throughout the enti I had started car shopping the week before signing with Hawk Mazda. The staff were courteous and informative, and were transparent throughout the entire process. When they loaned the vehicle to me for the night to make a decision, I realized that this both the vehicle and dealership for me. More
by ETHANHOLMES93
Verified CustomerDecember 17, 2019
I’ve been wanting a new vehicle and I wanted a suv after I got done with my Malibu, and Jerry castillo was able to get me the suv I wanted with better features on it then I was expecting, I am very happy wi I got done with my Malibu, and Jerry castillo was able to get me the suv I wanted with better features on it then I was expecting, I am very happy with my purchase More
by Trae
December 17, 2019
A very pleasant experience with good people The service was courteous every thing went on as schedule and as planned during the lease purchase. The final terms and price discussed during the pur The service was courteous every thing went on as schedule and as planned during the lease purchase. The final terms and price discussed during the purchase was well explained and easy to understand. The options and how they function were well explained by our salesman during the test drive and again when picking up the vehicle. More
by Ken Miller
Employees Worked With
Danny Dutkiewicz, Bryan Lieser
December 15, 2019
Wonderful Experience This was my second time working with Dan McCarthy on a Mazda lease. He is great to work with and made the lease process very smooth. I highly recomm This was my second time working with Dan McCarthy on a Mazda lease. He is great to work with and made the lease process very smooth. I highly recommend Dan and Hawk Mazda. More
by snoyes
Employees Worked With
December 14, 2019
I found the perfect car. Great customer service. Highly recommend this dealership. Very friendly employees. Explained all the features of the new vehicle too o. recommend this dealership. Very friendly employees. Explained all the features of the new vehicle too o. More
by Spacegrl1981
Employees Worked With
Brian Biddle, Bryan Lieser
December 13, 2019
Well to be honest I always wanted a Mazda SUV just didn’t know when it was gonna happen. But on Dec 12 I decided I was gonna give it a try to get my Mazda. This morning I goggled Mazda SUV stumbled across a know when it was gonna happen. But on Dec 12 I decided I was gonna give it a try to get my Mazda. This morning I goggled Mazda SUV stumbled across a couple that I like so went online and lock them in. Went to Joliet Hawk Mazda and me and my Queen went and met with Jerry More
by Crystalmcnear12
