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Hawk Mazda
Plainfield, IL
2,085 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,085 reviews
January 02, 2026
Professional sales staff with great customer service to make your purchase process better experience to buy a car make your purchase process better experience to buy a car More
by Anne M
Verified Customer
December 30, 2025
Great experience at Hawk. I did not feel pressure and everything went smoothly. Best car buying experience to date. I did not feel pressure and everything went smoothly. Best car buying experience to date. More
by MAGG0725
December 23, 2025
Great and excellence service. Makes you feel really comfortable and good. The atmosphere is great Makes you feel really comfortable and good. The atmosphere is great More
by SENORDESTINEY
December 23, 2025
This was my first car purchase and everything went very smooth; James was knowledgeable, professional, and helpful throughout. smooth; James was knowledgeable, professional, and helpful throughout. More
by Makenzie Hollis
Employees Worked With
December 23, 2025
My salesmen Jordan was great. His followup on an issue was fantastic. I think the Finance dept. needs to allow the customer to review all documents that requires their signature His followup on an issue was fantastic. I think the Finance dept. needs to allow the customer to review all documents that requires their signature instead of just telling them that everything their signing will be on the flash drive. Looking forward to a good experience with the service dept. Enjoying driving the auto I purchased. More
by JLKAPU4
December 17, 2025
This is the second purchase I’ve made with Hawk Mazda and James Wolff, and once again the experience was quick and painless. The process was straightforward, efficient, and stress-free. There will most defin James Wolff, and once again the experience was quick and painless. The process was straightforward, efficient, and stress-free. There will most definitely be a third purchase in the future. More
by bnemeth
December 13, 2025
The entire purchase experience at Hawk Mazda was great. Our salesperson, James Wolff, was a huge help during the process and was very communicative. Thanks again! Our salesperson, James Wolff, was a huge help during the process and was very communicative. Thanks again! More
by Nick
December 09, 2025
I called and told James what I was looking for. He had the car I was looking at online ready for me to drive as I pulled into the parking lot. James was extremely knowledgeable. He explained everyt He had the car I was looking at online ready for me to drive as I pulled into the parking lot. James was extremely knowledgeable. He explained everything in full detail. He got me a great deal. I was in and out in about two hours. That was with them looking at my trade-in. I highly recommend going to see James for your next vehicle. Fast, friendly, and knowledgeable. Five stars! More
by dfreck13
Employees Worked With
December 09, 2025
Reasonable with negotiation, great quality product Was able to walk away with a great vehicle and feel good about the process and experience able to walk away with a great vehicle and feel good about the process and experience More
by MELISSAWOHRLEY
Employees Worked With
John Glusak, John Glusak
