Hawk Mazda

My experience with Hawk Mazda was amazing. John the manager, and MJ, the salesman were very attentive. They provided me with great customer service and attention to detail with what I really n John the manager, and MJ, the salesman were very attentive. They provided me with great customer service and attention to detail with what I really needed. MJ cares about his customers and provides a great car shopping experience. I will recommend anyone I know to this wonderful dealership for sure. Thank you so much! MJ my husband and I will keep doing business with you all for years to come. More

Great experience, earned my business and prompt paperwork. I would recommend and come back. Thank you paperwork. I would recommend and come back. Thank you More

Hawk Mazda is amazing from service to sales and financing. I will always come to them for my vehicles financing. I will always come to them for my vehicles More

Everyone at the dealership was professional, patient, and was willing to work with us on what we needed. Great experience! was willing to work with us on what we needed. Great experience! More

Dan is incredibly and helped me get into a new vehicle after the passing of my husband. He treats you like you’ve known each other all your lives. I will always purchase a Mazda and through Dan! after the passing of my husband. He treats you like you’ve known each other all your lives. I will always purchase a Mazda and through Dan! More

I initially chose Hawk Mazda because they offered me the best out-the-door quote among all the dealerships I contacted. Unfortunately, that’s where the positive part of my experience ended—and the real prob best out-the-door quote among all the dealerships I contacted. Unfortunately, that’s where the positive part of my experience ended—and the real problems began. When I went in to finalize the purchase, I noticed something didn’t add up with the financing. The monthly payment they quoted didn’t make sense based on the numbers we had agreed on. Upon closer inspection, it became clear they were trying to add approximately $2,600 more to the loan. When I raised my concerns, I was brushed off with an explanation about a "45-day payment proration," which I knew was incorrect. Instead of listening or double-checking, I overheard the finance manager tell the salesman, “I’ve been doing this for 15 years, she’s not going to tell me how to do my job.” That kind of arrogance and lack of accountability was enough for me to walk away. Three days later, the salesman followed up with an updated quote and admitted that, in fact, I had been right—there was a mistake. Despite my hesitation, I decided to give them another chance because transparency is extremely important to me and I hoped this was an isolated issue. I returned to the dealership, signed the finance paperwork, and drove off in the car. I wasn’t thrilled that the dealership rebate was applied as part of my down payment—it artificially inflates the purchase price—but I was told that’s just how they process rebates. Then, two days later, I received a text from the salesman stating there was a “problem” with the paperwork and that I needed to return to re-sign everything. I asked for specifics—what documents were being changed and why—so I could review them in advance. After several hours with no clear answer, I finally got a response asking me to email someone else because the salesman was "out of office." I started looking at everything and discovered that the wrong VIN number had been put on the paperwork. Let me be clear—I didn’t know the VIN number when I was signing the paperwork. That level of mistake is completely unacceptable. A wrong VIN number affects everything from registration to insurance to warranty. It’s not a small clerical error—it’s a critical mistake that should never happen in a professional dealership environment. To anyone considering buying from Hawk Mazda: do yourself a favor and take your business elsewhere. They may throw out a good price upfront, but it comes at the cost of integrity, attention to detail, and professionalism. More

Dan was great about getting me the car I wanted and making it happen smoothly. We felt like we were in good hands. making it happen smoothly. We felt like we were in good hands. More

James was a huge help in helping me find the perfect car for me! Highly recommended! Thanks James! for me! Highly recommended! Thanks James! More

Great people to deal with. Very low key and very patient and knowledgeable.. good inventory. Very low key and very patient and knowledgeable.. good inventory. More

Great buying experience! Made a stressful situation very pleasant and relaxing. Katie was extremely helpful and so was Andres. Will definitely come back for any other vehicle Made a stressful situation very pleasant and relaxing. Katie was extremely helpful and so was Andres. Will definitely come back for any other vehicle purchase. Great staff, great environment, great customer service! Can't ask for anything else. More