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Hawk Mazda
Plainfield, IL
2,056 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,056 reviews
Verified Customer
August 30, 2025
Norm was very helpful! Everyone here was very polite and respectful! I will be a lifelong customer! Everyone here was very polite and respectful! I will be a lifelong customer! More
by ncoleh
August 29, 2025
The offered a used 2025 vehicle for sale. I contacted and told them I would pay their asking price but wanted to see a price sheet before I drove 80 mi round trip to pick up the car for a pr I contacted and told them I would pay their asking price but wanted to see a price sheet before I drove 80 mi round trip to pick up the car for a pre-purchase inspection. Thus ensued several emails back and forth over several days in which they offered add-ons, which I declined. They refused to sell me the vehicle without the add-ons. I just learned that this is illegal and a deceptive practice. I told them this and that they no longer have the opportunity for my business. Most of my interactions were with James Wolff, who seemed to be honest and straightforward; said that "management" wouldn't do the deal. If I could give Hawk 0 stars, I would. Better rating for James. More
by Chris in Chicago
Employees Worked With
August 28, 2025
Madisin was extremely helpful worked with us along the way and made purchasing a new vehical enjoyable. Thank you Madison!!!! way and made purchasing a new vehical enjoyable. Thank you Madison!!!! More
by MATT_MCORMICK
Employees Worked With
August 26, 2025
Really made it very easy to buy the car I wanted. James, the sales rep, did a great job making the car purchasing process efficient. In addition, he was very thorough showing me all the features of James, the sales rep, did a great job making the car purchasing process efficient. In addition, he was very thorough showing me all the features of the car upon delivery! More
by Slady522
Employees Worked With
August 25, 2025
James was super helpful and worked well with us. The whole entire team is outstanding- friendly and works well with a toddler running around. They interacted so well with her and made all of us feel The whole entire team is outstanding- friendly and works well with a toddler running around. They interacted so well with her and made all of us feel welcome. This will always be our go-to dealership! More
by Roxanneelizabeth
Employees Worked With
Other Employees :
Aaric in the shop- also 5 stars!
August 22, 2025
Dealer was responsive to my questions / needs, and did not take a hard sell approach when negotiating the deal. not take a hard sell approach when negotiating the deal. More
by JABBEDUTO
August 21, 2025
He is an awesome person to deal with. It was our second time with him. Very honest and straightforward, explaining every detail. He will always answer our questions. We are a deaf coupl It was our second time with him. Very honest and straightforward, explaining every detail. He will always answer our questions. We are a deaf couple. We communicate by writing the notes. Possible 15 worth pages. We do; hopefully he will still be in the office for years. More
by Walt.nski
Employees Worked With
August 20, 2025
They’re a polite and informative dealership, they were respectful and didn’t take too much time setting things up. respectful and didn’t take too much time setting things up. More
by Weston2315
August 16, 2025
Dionte and our sales rep, Norm were both excellent. They were very knowledgeable and made is very comfortable purchasing our new Mazda. Would highly recommend both these individuals to our friends an They were very knowledgeable and made is very comfortable purchasing our new Mazda. Would highly recommend both these individuals to our friends and family. More
by CLAUDIE0331
Employees Worked With
