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Hawk Mazda

Plainfield, IL

4.9
1,995 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,995 reviews

August 17, 2023

Worst customer service, not helpful. Wanted to take advantage of the dilemma. Was not given options. More

by Yessenia_rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Hawk Mazda responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (815) 725-7110 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 16, 2023

Absolutely phenomenal dealership. Very honest and crushed other dealership pricing on a 2023 Mazda CX-5 by$3,000. Can't say enough good things about them. Bryan, Jerry and James. A More

by BRUCE.ROTH.CPA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Bryan Lieser
Aug 21, 2023 -

Hawk Mazda responded

Hello Bruce, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

August 15, 2023

They are awesome! Help me go through everything with patients. I will definitely refer to my friends! More

by Mia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Very pleasant and efficient buying experience. James met us on time and showed us exactly what we were looking for and came to a fair deal quickly. In and out in 1 hour. No pressure and no hard se More

by tsinger21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

we bought lot of car but hands down best dealer we have deal with fast transaction not and all day service More

by AMUNIZ.RN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
August 15, 2023

Everyone there made me feel welcome as well as not pressuring me into certain vehicle. Vince made an amazing effort to show me everything that was possible in my price range More

by DMCALD98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince
August 15, 2023

Nice car purchase experience. Customer friendly environment and cusrteous staff. I would recommend this dealership to every one More

by KALPESH44
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
August 15, 2023

Everyone was very nice and honest about what work needed to be done with my car. They were accommodating with a loaner while they worked on my car and also let me know of other issues I was not aware of tha More

by BSUMMERSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
August 13, 2023

First time Mazda buyer and very impressed with dealership and staff. I would highly recommend. More

by Paula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz, Bryan Lieser
Aug 17, 2023 -

Hawk Mazda responded

Hi Paula, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 13, 2023

It is a good dealership. It can be hard to get a clear response sometimes. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Hawk Mazda responded

Hello Josh, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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