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Hawk Mazda

Plainfield, IL

Overview
Employees
Reviews
4.9
1,995 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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2421 South Rte. 59

Plainfield, IL

60586

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Showing 1,995 reviews

August 12, 2023

I could not be more pleased with the 5-satr service I received from the Hawk dealership and especially Bryan Lieser and Dan McCarthy. Their professionalism and customer service was incredible. Dan was ju More

by Ak21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
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Aug 15, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2023

Hawk met all of my expectations. They were professional and courteous throughout the entire process. More

by SCHAEF208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Dutkiewicz, Bryan Lieser
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Aug 15, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2023

All dealerships are about the same but my salesman was awesome! No pressure did not care for finance man as I didn’t want bumper to bumper so he was immediately not very interested in me, borderline rude More

by KATHLEENSUSANMCGRAW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daryl Tidaback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Lieser
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Aug 15, 2023 -

Hawk Mazda responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to Customer Care Manager, Daryl Woltman at 779-260-4311 when you can so we can address this situation directly. Thank you and have a great day.

August 10, 2023

Best dealership ever! I got my last Mazda here, too, and take it them here for all of their maintenance. More

by Twylla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
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Aug 13, 2023 -

Hawk Mazda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2023

Being a recent widow this was my first experience @ a car dealership by myself, and everyone @ Hawk made this purchase easy & pain free. Entire staff was great, especially Danny. More

by Paula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Dutkiewicz
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Aug 14, 2023 -

Hawk Mazda responded

Hi Paula, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2023

Especially appreciate the video inspection sent to me by the mechanic who was working on my car! More

by spascente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Hawk Mazda responded

Hi Spascente, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2023

They’re never pushy or smarmy gross like car dealers can be and genuinely took good care of us More

by EVEIT51
Recommend Dealer
Yes
Employees Worked With
Ernie Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Hawk Mazda responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2023

I would highly recommend dealership as a whole but 1. 5 hours to change oil and rotate tires seems too long. More

by MMBK2991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who was who but everyone I encountered was very nice but I really can’t rate them individually.
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Aug 14, 2023 -

Hawk Mazda responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please reach out to our Service Manager, Justin Wood at 779-260-6852.

August 09, 2023

Manny was great. Explained everything. Even had a video to show me. Will back again More

by SUEFUESTEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Hawk Mazda responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2023

They are so helpful and so personable I would definitely recommend them and will always buy from them More

by nickibabaniotis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tsaliangos , Danny Dutkiewicz
Report | Print
Aug 14, 2023 -

Hawk Mazda responded

Hi, we're so happy we were able to help you out! Thanks for the recommendation, and have an amazing day!

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