Hawk Subaru of Joliet

Service advisor was very pleasant and helpful explaining everything about the appointment. Very friendly to me everything about the appointment. Very friendly to me More

We definitely did not think highly of Chris who is a manager and who had been driving the car we bought. The car was definitely out of alignment which we recognized immediately but was very surprised t manager and who had been driving the car we bought. The car was definitely out of alignment which we recognized immediately but was very surprised that a "manager" would not have recognized it and had it repaired ahead of a purchase. Chris does definitely not rate highly. Also the car was dirty - had splashes of something very sticky on the mirrors and inside of doors and scratches from fingernails so we are disappointed there. We will never buy another Subaru which was previously driven by such a manager, as it was sold as "new". Chris did not appear to care for the car and did not make sure it was in a "new" condition for a sale. We are disappointed with him. The service department was responsive in getting the car aligned although the steering wheel is still not aligned correctly so we will mention that on our next visit. Jeff in the Service Department was very pleasant and willing to serve. Hawk Subaru does seem friendly. Certainly, the one that receives very high marks is the salesman, Joshua Lewis, who assisted us in a purchase and continues to have personal interest in us and is being very willing to solve any concerns. He should be recognized for his outstanding service. More

we are repeat customers, Hawk is an easy group to deal with. If we have to buy again, they will be at the top of our list with. If we have to buy again, they will be at the top of our list More

Always a great experience. The service area is comfortable and I was kept up to date on the progress by the friendly and knowledgeable rep. The service area is comfortable and I was kept up to date on the progress by the friendly and knowledgeable rep. More

Luis and David were very thorough and explained everything so now this was my first visit to the dealership.I especially liked the technician video reviewing my vehicles condition. I will definitel everything so now this was my first visit to the dealership.I especially liked the technician video reviewing my vehicles condition. I will definitely be back for further service needs. More

Jessie was great to work with on the whole process. I didn't feel like a had to negotiate a fair price and I didn't feel pressured into anything. She explained all the new features on the car. I look I didn't feel like a had to negotiate a fair price and I didn't feel pressured into anything. She explained all the new features on the car. I look forward to working with Hawk Subaru to keep my Forester in tip-top shape! More

Renee was great. She was attentive and kept us informed during the whole time our vehicle was in service. Great job She was attentive and kept us informed during the whole time our vehicle was in service. Great job More

Went to the dealership just to get a check up and oil change and left with a brand new car. Raymond Contreras is an amazing salesman and helped me go from a 2018 car to a 2024. He was kind and helpful th change and left with a brand new car. Raymond Contreras is an amazing salesman and helped me go from a 2018 car to a 2024. He was kind and helpful through out and even after the car was bought. I would recommend Hawk Subaru to anyone who was looking for a new or used car, the service is amazing and they are all so helpful and kind! THANK YOU RAY!! More

Helpfull, thorough process of letting me know what was being done. Friendly and knowledgeable about process. being done. Friendly and knowledgeable about process. More

I keep returning as a customer because Hawk consistently provides excellent service. They worked hard to diagnose the issues I was having with my vehicle, and they resolved them completely. provides excellent service. They worked hard to diagnose the issues I was having with my vehicle, and they resolved them completely. More