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Hawk Subaru of Joliet

Plainfield, IL

Overview
Employees
Reviews
4.9
1,433 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek. Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers. Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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2401 S. Il. Route 59

Plainfield, IL

60586

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Showing 1,433 reviews

August 26, 2023

Always pleased with service. The staff is very polite and helpful. My car is washed and clean when I leave. More

by CYCLE_LOU41
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
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Aug 30, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2023

This was not a scheduled visit. When a problem arose, we immediately dropped the car off. We were provided with a loaner. Luis had the paperwork waiting for us and we were driving a More

by BRIDGE1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 29, 2023 -

Hawk Subaru of Joliet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 23, 2023

Sales rep very help full and eager to abide my my request and needs. Dealer always welcomes me as if I was part of the family. More

by NCC1701-D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
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Aug 29, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

Aug 29, 2023 -

Hawk Subaru of Joliet responded

Hi, we are glad we could help! Thank you, and have a fantastic day!

Aug 29, 2023 -

NCC1701-D responded

When we arrived at your dealer our sales representative Josh Lewis noticed we were looking at a car on your lot. He approached us and in a friendly and easy manner asked if he could assist us or answer any questions. I told him I was interested in the Forester Wilderness. I advised him I own two Foresters but not the Wilderness model. He explained the differences in the trim models and stated that I would totally enjoy the Wilderness ride and handlining. He went and got the key and let me look at the car and asked if I wanted to take it for a ride. I told him a ride was not necessary and that I was already in love with the look of the car. I asked if he would run the numbers for the cost and he did so with speed and efficiency. We made the deal. Josh was easy to work with and was extremely knowledgeable and catered to all my needs. I was so pleased with this purchase that I purchased a second Wilderness for my wife 14 days later. The comedian Jay Leno once said if you get out of your car and walk away and don’t look back at it you bought the wrong car. Every time I get out of my car I look back and smile until it is out of sight. You really do fall in love with a Subaru.

August 23, 2023

Friendly and professional. I bought another car from them a couple of years ago, and I went back to buy my current car because of their great service More

by STASINOP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Widuch, Dennis Wolff
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Aug 28, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 28, 2023 -

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hawk Subaru!

August 21, 2023

Good, prompt and courteous service was provided. This was my complimentary first oil change, which was honored. More

by SAMPRAT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2023

We loved working with Andres! He was amazing 🤩, efficient and so cooperative through this process. More

by LKORTTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Manjarrez
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Aug 22, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

Aug 22, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We hope you have a great day!

August 13, 2023

fast friendly and fair in every respect You can count on them in every way More

by DOJOTW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2023

You have a real gem in Donna. From the moment that I pulled into the service center I was greeted with a smile, had all of my questions answered and details were explained on my v More

by rdebbra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
Report | Print
Aug 15, 2023 -

Hawk Subaru of Joliet responded

Hi Rdebbra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 12, 2023

Arrived at 7 am and was on my way home at 7:30 including a wash and vehicle inspection, quickest oil change ever… thanks More

by CWDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Tran Gonzales
Report | Print
Aug 15, 2023 -

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Aug 15, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2023

Renee was great! Very friendly and made everything easy to understand! It was my first time at Hawk Subaru and she made the visit perfect! More

by kasperski1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

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