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Hawk Subaru of Joliet
Plainfield, IL
1,433 Reviews
Here at Hawk Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new 2018 Subaru models, our Joliet showroom is the place to be if you're in the market for a Subaru Forester, Impreza, Legacy, Outback or Crosstrek.
Looking to save some money in the search for your next car? Hawk Subaru also carries a wide range of used cars from Subaru, as well as today's other top automakers.
Once you've chosen your next car, Hawk Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Subaru Forester, Impreza, Legacy, Outback or Crosstrek out of our showroom, Hawk Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Hawk Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 2200 W. Jefferson Street in Joliet, Illinois.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,433 reviews
April 05, 2023
SERVICE DEPARTMENT EXCELLENT INTERACTION WITH CUSTERMERS. THEY WERE FRIENDLY AND INFORMATIVE AND EXPLAINED WHAT WAS NEEDED TO SERVICE YOUR VEHICLE. FACILITY WAS CLEAN AND AND COMFORFORTABLE. I ALWAYS BRING THEY WERE FRIENDLY AND INFORMATIVE AND EXPLAINED WHAT WAS NEEDED TO SERVICE YOUR VEHICLE. FACILITY WAS CLEAN AND AND COMFORFORTABLE. I ALWAYS BRING MY VEHICLE TO HAWK JOLIET. More
by SOOTIE19
Verified CustomerEmployees Worked With
April 03, 2023
Renee Miller has always been very professional and Knowledgeable. She is by far the Best. It would be nice if the staff would all simply speak and say Hello. Ms. Miller has been the most courteous. Ze Knowledgeable. She is by far the Best. It would be nice if the staff would all simply speak and say Hello. Ms. Miller has been the most courteous. Zero stress when service is needed. Alway's smiling and happy. I have been a test and service Engineer at my job for 45 years, and I know good service when I see it. Another thing, the video from the young man that actually serviced my Forester was amazing and well explained. Soon I will retire and because of Ms. Miller my next purchased Forester will be because of her. I wish she were available to be my sale's person also. My wife and I have much trust in her opinion. I am an old school believer that when a customer walks in staff should speak. My previous vehicle was a 1986 Volvo 240GL with 320k miles, it began to have issues, so we went to Volvo of Lyles to pay cash for a new Volvo. No one in sales spoke. We walked our xxxxx out and went up the road to Gerald Subaru. We tried waiting for Hawk, took too long to open. Another thing when My service Rep had a question, she would not xxxxxxxx us but would ask her manager who always had a straight up and honest answer for us. More
by RCHERRY1
Employees Worked With
March 30, 2023
Service was great but the 10% off coupon was misleading. nothing on the coupon stated there was a $100 maximum off service. nothing on the coupon stated there was a $100 maximum off service. More
by JRC_1966
Employees Worked With
March 23, 2023
Wonderful service. Very friendly and helpful. Kept us informed on what the service technicians were doing with our Forrester. Thank you for a job well done! Very friendly and helpful. Kept us informed on what the service technicians were doing with our Forrester. Thank you for a job well done! More
by PIEPACK5
Employees Worked With
March 23, 2023
Alway very helpful and go the extra mile! The service team is hands down the best in the business! The service team is hands down the best in the business! More
by KEITH.R1
March 23, 2023
Excellent service department! !! Highly recommended!!! Very helpful, knowledge and friendly service adviser. Great dealership to buy a car!!! !! Highly recommended!!! Very helpful, knowledge and friendly service adviser. Great dealership to buy a car!!! More
by NMATOVA999
Employees Worked With
March 23, 2023
Beautiful new dealership! Jessie was an awesome salesperson. She explained everything and made our experience of buying a new suv great! Jessie was an awesome salesperson. She explained everything and made our experience of buying a new suv great! More
by JANNY.MAXWELL
Employees Worked With
Jessie Hentsch, Shaun Shore
