Hawthorne Chevrolet

Always a friendly atmosphere at the dealership. Everyone at the dealership is always friendly and helpful. This was my first service appointment since purchasing my 2016 Trax at the dealer, and the Everyone at the dealership is always friendly and helpful. This was my first service appointment since purchasing my 2016 Trax at the dealer, and the experience was just as good as with my other car I bought there. More

Excellent Customer Service Nicole spent numerous hours of back and fourth to find the right information and details for us to make sure it was the right time to start a new lea Nicole spent numerous hours of back and fourth to find the right information and details for us to make sure it was the right time to start a new lease. The minute we arrived she greeted us with a warm smile and sweet personality. She turned us over to Jr who went ahead and set up everything we need to sign and drive the next day. JR went above and beyond making sure everything was done in a timely manor and had us out the door and me in my new car. Carrie in finance helped us sign and make the right decision on what insurance to pick to make sure I’d be completely covered when my next lease turn in was due. This crew out of their way to make sure the process of leasing a brand new 2018 Chevy Cruze was fast, efficient and easy to get in and out. Thank you Hawthorne Chevy for making the decision easiest when it came to leasing a new 2018 cruze! More

Fast and easy. Great service at Hawthorne Chevrolet. Fast and easy besides being great. Brooke got us in on short notice. Service was performed quickly and I was ba Great service at Hawthorne Chevrolet. Fast and easy besides being great. Brooke got us in on short notice. Service was performed quickly and I was back the same day to get my vehicle. Can’t beat it More

Best price and proffesional Had visited four other dealers, there sales people where semi useless, no knowledge of product. Your salesman and your estimator for my trade in expl Had visited four other dealers, there sales people where semi useless, no knowledge of product. Your salesman and your estimator for my trade in explained everything no (bs) plus they quoted me the best price and stuck with it. Thank you. R Brown More

Great customer service When I arrived the staff was very polite and serviceable. I told them what I needed and had additional questions. A young lady ask me to go to one of When I arrived the staff was very polite and serviceable. I told them what I needed and had additional questions. A young lady ask me to go to one of the service rooms and was awesome. She unanswered all my questions while she looked up the vehicle history. I was very satisfied and treated great. More

Financially accommodating family friendly atmosphere Wonderful experience from the beginning to the end! I walked in with a price and car in mind and very littke flexibility!! Bob was amazing and steve a Wonderful experience from the beginning to the end! I walked in with a price and car in mind and very littke flexibility!! Bob was amazing and steve accommodating and willing to work with us and our finances!! Walked in with a car in mind walked out with the car also!! No hidden secrets or surprises as most dealers are known for and no pushy finance man!! Nelson was great!! A trusted dealership and would recommend to everyone!! More

2018 Traverse Lease The best dealership experience I've had in my life so far. No pressure, worked to get me the most money on my trade in and also got me the best deal o The best dealership experience I've had in my life so far. No pressure, worked to get me the most money on my trade in and also got me the best deal on my new lease. I would recommend this dealership to anyone. John hands down is the best salesmen I have ever met. He will do anything he possibly can to make you feel comfortable and make sure you get what your looking for as well as understand each and every feature of your vehicle and service terms. Again, it was a great experience. More

Air Bag Sensor indicator light I had been in a few weeks earlier to have my airbag sensor light fixed. I was told at the time that the part would have to be ordered. The service I had been in a few weeks earlier to have my airbag sensor light fixed. I was told at the time that the part would have to be ordered. The service person ordered the part and called me to let me know that the part was in house about a week later. I made an appointment for this service to be completed. I waited about an hour before I was told that the repair would take some time and that I would be given a loaner car. My thought--why make me wait an hour to tell me that the repair was going to take an extended period. I was given an old beat up Chevy Impala with over 100,000 miles. It had damage to both the front and rear bumpers, the inside of the car was dirty. But what was I to do? I took the loaner and about 5 hours later I was called and told that the repair was completed. A technician should know how long a repair will take. My thought is that the part that was ordered was given to someone else and that the part for my car had to be picked up and installed. I good part of my day was consumed driving back and forth from the dealership. More

very easy process, no games like other dealerships. very nice people in the entire dealership, this is my second vehicle purchase at hawthorne chevy. my salesmen J.R Gray is a great guy, works with you very nice people in the entire dealership, this is my second vehicle purchase at hawthorne chevy. my salesmen J.R Gray is a great guy, works with you to get your needs met! More

Great customer service and prices. I have been going to Hawthorne Chevy since 1998. Very friendly and courteous employees and knowledgeable. You don't have to be worried about getting r I have been going to Hawthorne Chevy since 1998. Very friendly and courteous employees and knowledgeable. You don't have to be worried about getting ripped off. Great job. More