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Hayes Chrysler Dodge Jeep of Gainesville

Gainesville, GA

4.7
1,122 Reviews
Welcome to the Hayes Chrysler Dodge Jeep website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge or Jeep car, truck, or SUV you will find it here. We know that prospective customers are extremely well educated when researching their next vehicle. Hayes Chrysler Dodge Jeep has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
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3115 Frontage Road

Gainesville, GA

30504

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Showing 1,122 reviews

May 12, 2011

Great experience!Staff was very friendly. I was very happy with the salesman from beginning to end of the sales process. The financing department explained everything in great detail and I was very sati More

by joshfitzpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chacko, Matt Tanner
May 12, 2011

We purchased 2 vichiles in Dec.2010 both the same night It was a great exsperance Tom was extreamley helpful and we will be back again. My husband traded in a dodge he purchased from Hayes it was a 2000 mo More

by vyaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
May 12, 2011

I drove 4 hrs from Knoxville, TN to this dealership and Tom made it worth my while. He worked with me over the phone on price and didn't try to pull anything after we drove all the way down there. The enti More

by joshualittleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chako
May 12, 2011

Very pleasant experience. Customer service was excellent and the price was very good. Tom worked very hard to find the vehicle that my wife liked and wanted to purchase. We will definitely look at purchas More

by adsills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
May 12, 2011

I told the salesman exactly what I was looking for and he delivered. Very rarely do you find a dealership that will do exactly what they say they will do. More often than not, they promise way more than th More

by blairsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chacko and Stacey Kelley
May 11, 2011

This dealership was the most like my small town dealership I have found since moving to Georgia. The salesperson I had (Tom Chacko) was not overbearing or rude in any way. He also did not treat my More

by MarcBerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chacko
April 28, 2011

Hayes provided me with a great experience throughout the process of purchasing a new Jeep Wrangler. I had many questions and there was never any problem in getting a quick and honest answer. Each employee More

by btkarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez and Eric
April 27, 2011

This was a terrible experince from the beging starting with a sales person telling us he had a Dodge Ram for sale we saw on their web site. We traveled 2 hours to get there then when we get there the truc More

by itsscot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy Kelley
Apr 27, 2011 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Scott again I appologize for all the miss communications. I thought that we agreed that we would pay for all the parts. Im not sure what the problem is now. Please let me know what I could do to help. I did call Christopher this morning. Thanks, Stacy Kelley General Sales Manager 770-535-2835

Apr 28, 2011 -

itsscot responded

stacy, this is chris walker the guy who bought the truck. Im only asking for the full price i spent on the brakes which is $112. I called bobby because you werent available and ended up in a cussing match over 112 dollars. Bobby kept interupting me so i hung up. im not trying to be disrespectful. The auto zone made the mistake over the reciepts we bought two rotors and brake pads. we just want the right amount back. i admit the receipts may be wrong but thats not my fault. i got the quote on the brakes again to make sure i wasnt in the wrong.

May 11, 2011 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Again I am sorry for the problems you had with the vehicle. I am aware that we did miss the brake issue. I thought the fact we did pay for the replacements parts would handle the issue. Please feel free to contact me with any future issues. And I hope that we can assist you in the future. Thanks Stacy Kelley Sales Manager

Jul 26, 2011 -

itsscot responded

Hello Stacy, After purchasing this truck and the trouble we have went thru something else was going to happen so it did the truck had a flat tire and guess what there was only the jack no tool to use on the jack to jack the truck up or down no tool to to let the spare tire down wow again spending 17,000 dollars on the truck you would think it would come with enough tools to change a spare tire. Their are a lot of unprofesional words i would like to use to tell you what i think about your dealership because I was the one that had to use the tools from my Silverado to change his tire. Thanks again you sure made it up to us again

April 08, 2011

Our experience was GREAT!!! We test drove a couple of minivans & decided on the Red Dodge Caravan. We did go to two other types of dealerships to look at other minivan models/makes. But we decided that t More

by mwma1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Portes
April 06, 2011

My experience with Hayes was great.The operator connected me with Micah and he did an amazing job answering questions and giving me the information that I needed. When I got to the dealership Jimmy helped me More

by RichardDawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah
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