Hayes Dodge Chrysler Jeep Ram Lawrenceville

not happy Felt verry disrespected by the sales team i should have got my car at a different dealer Felt verry disrespected by the sales team i should have got my car at a different dealer More

Great experience I went through the Internet search to find my car. The called me to schedule an appointment when I drove up the car was ready for a test drive. The wh I went through the Internet search to find my car. The called me to schedule an appointment when I drove up the car was ready for a test drive. The whole process took about two hours. It was a great experience for me. I haven't brought a new car in almost 14 years. More

Awesome Dealership! Hayes was a wonderful experience!! My boyfriend and I did our homework and knew exactly what we were looking for and our price range. We event took th Hayes was a wonderful experience!! My boyfriend and I did our homework and knew exactly what we were looking for and our price range. We event took the time to get approved by our bank before shopping. We stopped in Hayes to look at a Dodge Charger and was immediately approached with a smile by Mr. Moore. He was very knowledgeable about the cars and financing as well. After picking the 2014 Charger we went to financing only to find out they could give us a lower APR if we financed with them and not our bank. It’s nice to know they don’t want to just sell a car but also do what’s best for you money wise. Mr. Lary in financing was a pleasure to work with too. He made signing all the papers enjoyable and made sure you understood everything but also coached you through any decisions you needed to make. Mr. Moore took the time to send my car back to be cleaned because he felt it wasn’t clean enough, small things like that really made my experience great! I will purchase any car in the future from Hayes…. THANK YOU! More

Great People and Service I recently purchased a 2014 Jeep Grand Cherokee Limited. It was used and had only been on Hayes' lot for a few days, however it was exactly the car I I recently purchased a 2014 Jeep Grand Cherokee Limited. It was used and had only been on Hayes' lot for a few days, however it was exactly the car I was looking for. Shawn Womack was my salesperson and he did a great job, especially since I am a tough sale. Shawn did not pressure me and helped me into the car I wanted rather than what he wanted to sell me. I definitely recommend buying a car from Shawn and the Hayes family. More

Dion Gilbert ii have never had a more pleasant.Car buying experience. Dion was fantastic, treated us with respect, explained the options on the car in great detai ii have never had a more pleasant.Car buying experience. Dion was fantastic, treated us with respect, explained the options on the car in great detail. Definitely would buy from here again, thanks Dion! Bill Gardner More

Car dealer that you can definitely trust. I recently was looking for a used vehicle online - specifically a black Infiniti G37x. I found one online at the Hayes dealership in Lawrenceville (i I recently was looking for a used vehicle online - specifically a black Infiniti G37x. I found one online at the Hayes dealership in Lawrenceville (it was a trade-in) and submitted a request for more information. Within 10 minutes of submitting the request, I received a call from Mark Wong, who told me that the vehicle was still available. I set up a time with him a few hours later to meet. After we talked on the phone, Mark texted me with his cellphone information and also provided me with more information on the Hayes dealership. Once I arrived to test drive the car, it was maybe 90 minutes at the most to complete the test drive, complete the sale, and finalize the financing. Mark was professional, thorough, and I would most definitely use this dealership again. Bonnie in financing was extremely knowledgable, prompt, and kind as well. More

Friendly car dealership that you can TRUST This place is amazing. My wife and I found the perfect car at this dealership. We found it online, called in about it, test drove it, and bought i This place is amazing. My wife and I found the perfect car at this dealership. We found it online, called in about it, test drove it, and bought it same day. The whole process was smooth, easy, and FAST. I was in and out in less than 3 hours. The owner and staff are friendly, respectful, and felt like they had our back the entire time. We felt like they were in our corner in our car buying adventure. The salesman, Harrison, was amazing. He answered all of our questions, was very friendly, and at the end of the day we felt like we had made a new friend. The financial manager was amazing as well. Very warm and welcoming. She made us feel like home as we signed all of our paperwork. Long story short, this is an amazing place. I'd fully recommend it! More

Ask for Ernest Clarke I just bought my 6th car from Hayes. Great place - Good Selection - Fair Pricing - Excellent Service for the life of the car.....and be sure and ask I just bought my 6th car from Hayes. Great place - Good Selection - Fair Pricing - Excellent Service for the life of the car.....and be sure and ask for Ernest Clarke! More

Don`t trust the reviews We recently purchased a used minivan from Hayes. I will start off by saying what initially drew us to Hayes was an 2015 Dodge Journey (new) that we wa We recently purchased a used minivan from Hayes. I will start off by saying what initially drew us to Hayes was an 2015 Dodge Journey (new) that we wanted to see that was advertised on there website and had everything we were looking for (dvd,leather,bluetooth, 3 rows seating). Upon arrival we were greeted by Harrison. After speaking with him he told us that he couldn't find the Journey we had seen on the internet and to get everything that we were looking for and to stay within our budget we would be looking at used minivans (which was ok we like minivans). He showed us three minivans and none were quite what we were looking for, so we sat at his desk and he began to look on there web site for other vehicles when we told him we needed to leave. He then told us he had one more minivan for us to look at that would possibly be an match to what we were looking for after we upgraded 1500 for leather seats. We looked at the minivan and after Harrison assured us that it HAD everything we wanted once upgraded (dvd, leather (1500 upgrade), Bluetooth radio, 3 rows) and we agreed to it. We were sitting at the desk when they began to run there HARD credit checks (my life lock was sending urgent messages (4 times they ran my credit)) and came back with percentage rates and assumed monthly payments. The rates they had given us couldnt compare with what Carvana was offering (nor Hayes minivan they were offering (Carvanas had everything plus more)) so we told them we were going to leave and wait to see the vehicle Carvana was dropping off. Harrison asked us to wait while he went and got his business card and returned not with his business card but with there used car sales manager Don Waddell (so it was clear they were not happy we were wanting to leave and wait on Carvanan). Don and Harrison gave us a price to save us 500 including the leather upgrade than the other minivan (and offered 3k trade for our current minivan which was a great deal but with Carvana I didn't need to trade in). At this point my wife (whom we were purchasing the vehicle) has shut down after basically being held there and agrees to purchase the van and she leave to pick our children up from school while I stay to do paperwork and test-drive. While test-driving I asked Harrison again if it had Bluetooth and he said YES- hands free calling- Bluetooth, it also had the dvd player and would have dodge leather seats once upgraded on Monday plus wash it and vacuum because they didn't have a chance to do it by the time we were leaving (it was an Friday we were purchasing leather to be installed the following Monday) The financing department was wonderful and the only employee who didn't seem to care if I walk out with an vehicle or not but wanted to get me the best financing he could, and he did! (only reason they received two stars). So after everything was done and on the way home my wife then tells me she cried the entire way home because of the pressure Harrison and Waddell made her feel and just wanted out of there so she agreed to this minivan (Im telling you very high pressure). Once were home and begin playing with the operators manual (cd rom not an paper manual) and back and forth with the van to the computer, we come to the realization that the van didn't have the Bluetooth calling we wanted, and was promised by Harrison (even though the radio is U connect and has calling functions on the radio), so we will have to purchase an aftermarket radio for this nearly new van (11 months old)!!! So come Monday we hear nothing from Hayes so I call on Tuesday and the tell us it will be Thursday for the leather install and that they will cover a rental vehicle (big enough to accommodate my family) while doing it. So my wife drops it off and the only rental vehicle is a small Sonata that wont accommodate my family, so I have to leave work early to help pick up our children from school, and couldn't miss the next day so I called to see when my minivan would be ready and they said around 5 pm. So I drive out there to find my minivan minus a quarter tank of gas (was right below full when dropped off and picked up on 3/4 mark( plus the mpg rating had dropped from a steady 23.5 to .03)) and the van still wasn't washed. Now the 1500 we paid to upgrade to leather seats---- this parts really gets me going----- are basically a 500 set of cheap leather seat covers (not the factory leather we were promised by Harrison and Waddell!!!!) that you can order yourself, install and spend less than $650 total. So in short, this dealership ruined our first time buying a newer vehicle, (first time with a dealership too), lies about options, overselling upgrades, and don't live up to there word... Harrison has little knowledge of the vehicles hes selling and Waddell will do anything to no let you leave without one of there vehicles. The best person in the dealership we dealt with was Langley- financing. More

The best experience I have every had with a dealership I have great respect for this dealership and certainly Johnathan my salesman at all times Johnathan stayed professional and on top off his word I walk I have great respect for this dealership and certainly Johnathan my salesman at all times Johnathan stayed professional and on top off his word I walked in the dealership knowing that Johnathan would not be allowing my family to leave without a vehicle. Thanks Hayes and Johnathan you helped my family when no one else would More