Hayes Dodge Chrysler Jeep Ram Lawrenceville

A Wonderful Experience My husband an I had a wonderful experience. When we arrived for the first time to purchase our van, JP was waiting for us with a friendly smile and a My husband an I had a wonderful experience. When we arrived for the first time to purchase our van, JP was waiting for us with a friendly smile and a positive attitude. I felt comfortable with him immediately. The relationship was established right away. We had total trust in JP. He used our names frequently which personalized the service. JP was knowledgeable, highly professional, and very thorough in terms of "sealing the deal." Because of JP, I was able to get a great deal on my van with an affordable monthly price. He worked very hard to make sure we were completely happy with the deal. The following Monday we brought the van back for service. JP walked around to the service area and spoke with the mechanics to make sure that the we received "5 Star Service." When we drove our van home after the service, our van drove like a Lexus (smile). In addition to thanking JP, we would like to thank Fitz for all the hard work he did to with our van. I am extremely pleased with everything. I would highly recommend Hayes Dodge to all my friends and family! More

It was unbelievable I have purchased many vehicles in my time and have had bad to great experiences but this is the first time I ever thought of the word excellent. My de I have purchased many vehicles in my time and have had bad to great experiences but this is the first time I ever thought of the word excellent. My dealings with both JP Kim and Derek Langley were nothing short of exceptional. The professionalism that I was show, the energy was infectious and the friendly discussions around selection, price and delivery were excellent. JP went out of his way to understand my issues and concerns. His understanding of my requirements made the first selection perfect. Derek was friendly and extremely professional. He made the paperwork fun and actually exciting. The service to install my options was swift and professional. Well done guys, you are the leaders in your field. This was truly my best experience. More

Great buying experience Bob, my salesman, was very knowledgeable about the different models and options on jeeps. They had a great selection in stock and we're very competiti Bob, my salesman, was very knowledgeable about the different models and options on jeeps. They had a great selection in stock and we're very competitive on price. I bought a 2014 jeep wrangler unlimited sport on my second visit to the dealership. My buying experience was great and I will definitely buy from Hayes again. More

Charger 2014 Excellent service! Friendly and family atmosphere. Harrison helped us out initially the first day but could not help us the next day because he was as Excellent service! Friendly and family atmosphere. Harrison helped us out initially the first day but could not help us the next day because he was assisting someone else but john stepped in and was very helpful. They both did great in helping me get my 1st car. I'm very pleased and would recommend to others! More

New Dodge Durango Purchase I was very pleased with the overall service I received at this dealership. Bob was very friendly, helpful, and worked hard to find a vehicle for me. I I was very pleased with the overall service I received at this dealership. Bob was very friendly, helpful, and worked hard to find a vehicle for me. I had looked at several and they sold within 12-18 hours of me looking at it, but Bob worked hard and found me one that was still in transit to the dealership, which meant that it was not on site and nobody else could buy it before I got there, and it turned out to be much prettier than I anticipated. Very quick financing process, I was out within about 2 hours. 12 hours after purchasing the vehicle the steering wheel controls quit working, I took it back 2 days later when I had a chance, and they are fixing it now. They put me into a rental car and everyone there has been very pleasant and accommodating. I am sure there are bound to be a few glitches in a vehicle with so much electronics, so I am not upset at all and very pleased that they are handling it so quickly. I would recommend this dealership to anyone! More

A mixed bag I got a decent price and fair financing on a new vehicle from Hayes. My salesman was pleasant and courteous. That said, I had to endure many of the t I got a decent price and fair financing on a new vehicle from Hayes. My salesman was pleasant and courteous. That said, I had to endure many of the trite sales strategies and deceptions that are common to dealership sales.: among them, up-salesmanship, disingenuous pricing proposals, subtle pressure by the sales manager to make a snap decision. I wouldn't necessarily recommend against Hayes. With advance research and planning you at least have a chance of coming away with a fair deal on a nice vehicle. Just don't let your guard down. More

Great Salesman Danny Suarez Jr Went in just to see my options to get a better deal on a jeep or a challenger instead of the one I was in and ended up leaving with a 2014 dodge chall Went in just to see my options to get a better deal on a jeep or a challenger instead of the one I was in and ended up leaving with a 2014 dodge challenger rt one of my dream cars. Danny Suarez Jr was a fantastic salesman he wasn't pushy at all which usually makes me end up leaving right away he was helpful in everyway going over all my options to get me the best deal possible and answer any questions and concerns. I'll be honest I don't normally right reviews but was so pleased with the excperience I had to share with others. I will be recommending Danny to any of my friends looking for a dodge, jeep, or Chrysler vehicle. More

AWSOME DEALERSHIP JP helped me out of a bad loan on a 2006 Pt. Payed it off ,gave me $1000 plus $3000 discount on the 2014 Journey. With average score (625) got 15% in JP helped me out of a bad loan on a 2006 Pt. Payed it off ,gave me $1000 plus $3000 discount on the 2014 Journey. With average score (625) got 15% interest. Worked with me all night. My family left at 1030pm with a new car. WOW. I can' t say enough about these people. We will see about the service department , but the front end sales is great. Go get you a new car at Hayes and see JP. More

My new Journey We recently purchased a Dodge Journey from Hayes and we couldn't be happier with our choice. The sales people we worked with were very processional an We recently purchased a Dodge Journey from Hayes and we couldn't be happier with our choice. The sales people we worked with were very processional and we never felt pressured to make a decision. We love the the Journey and we would come back to Hayes for future purchases! More

Buyer beware Sales person was great, my problem is the misleading advertising on there web sight. I was on there web sight looking at new cars and prices and a $50 Sales person was great, my problem is the misleading advertising on there web sight. I was on there web sight looking at new cars and prices and a $500.00 discount add kept coming up. And all you had to do was give them your email address and phone number. When I printed it off, it was too small to read. And I assumed that it was legitimate. I did purchase a new vehicle. When the transaction was almost complete I presented the coupon and found out it was not worth the paper it was written on. This was very misleading and a borderline scam. I did finish the transaction, but if I had it do all over again, I would make my purchase from a dealership that does not use misleading advertisement. I also had a couple of questions after the sale. Contacted the dealership several times and no one would return my phone calls. Car came with a 30 day temporary tag and was assured that I would receive my paperwork before the temporary tag expired. This did not happen either. I called the tag office and they informed me that that was the dealership responsibility and for me to contact them. I have tried and again I cannot get anyone to return my phone calls. So now I do have a new vehicle that I have to drive on an expired tag. So, NO, I would not recommend this dealership. More