Hayes Dodge Chrysler Jeep Ram Lawrenceville

you can't help me. I went in this dealership due to a friends referral. I had just paid off a 2004 and said bad credit, nothing down, low payments. Jim said okay what a I went in this dealership due to a friends referral. I had just paid off a 2004 and said bad credit, nothing down, low payments. Jim said okay what are you looking for. I believe we can help. I drove home a 2012 Nissan and very, very happy. I have never had a better experience purchasing a vehicle. This will be the dealership I buy from, from now on. More

A WONDERFUL PLACE WITH A GREAT DEAL!!! I surely was headed to Carmax, us auto...until a friend told us about Hayes. What excellent service. It wasn't even like buying a car it was like enjo I surely was headed to Carmax, us auto...until a friend told us about Hayes. What excellent service. It wasn't even like buying a car it was like enjoying your visit. They took there time, they gave me options, I went in for a used car ended up with a new one after 3 months of living in xxxx after bankrupt. You know they made a way and a will. My sales person was patience, understand, easy to work with and work for me and not the same old this is what we can do. I see what I wanted some place else and Rodney my sales man totally ROCKS!!!! That finance dude I can't remember his name but he was nothing put fun...I have owed 14 new cars in my day and this was best experience ever!!!!!!!!!!!! Thank you so much for the fresh new start in LIFE!!! GA been good to me!!!! God Bless HAYES! I must add if I can get a car anyone can!!!! HAHA!!! My interest rate was way better then Carmax...and the other places I visited. I with a great finance company...and I love my CAR...boy is it turning heads...now all I need now is to head to Life-Time fitness...so I can get the body that goes with the car!!! LOL!!! ENJOY>...your next visit...I will surely come back in 5 years...after my 100,000 warranty ends...2014 Challenger BABY!!! Sunroof, Chrome and leather that is me! More

Purchase new van for wife I had been searching for a new vehicle for my wife for over a month. After checking around on the internet I narrowed my search down to a Chrysler Tow I had been searching for a new vehicle for my wife for over a month. After checking around on the internet I narrowed my search down to a Chrysler Town and Country. I found one to my liking at Hayes Chrysler in Lawrenceville so I started asking questions online to J,P, Kim internet manager who responded very quickly and was concerned about my questions and needs. After about two weeks of internet dialog my wife and I took the 40 mile trip to the Hayes dealership. I am 57 years old and have bought many vehicles over the last 40 years and with out a doubt this was the best car buying experience I have ever had. J.P. Kim was outstanding and went over and above to make us feel welcome and understand our concerns. Derek Langley the finance manager was also was outstanding helping us through the part of getting the finance part completed which I always found in my past experience to sometimes painful. I would definitely recommend this dealership to anyone I know. Thank you so much Hayes in Lawrenceville Ga. My wife is a Happy Woman thanks to you and your staff. Thank You J.P. and Derek. P.S. it is true they do make you feel like Family!!!!!!!!!!!!!!!!! More

Bob Hughes is the man! I was recommended to Hayes by my cousin. It was a little way's to go because I live in Covington, GA. and work in McDonough, GA. but I made the trip a I was recommended to Hayes by my cousin. It was a little way's to go because I live in Covington, GA. and work in McDonough, GA. but I made the trip and I am very glad I did. I met Bob and we hit it off, he dealt with my indecision over type of truck and help guide me to the perfect truck for me. I am very glad I made the trip to Lawrenceville to Hayes and met Bob. I have bought a lot of vehicles in my day and this was the best experience I ever had. Thanks to all the folks at Hayes and especially Bob. Thanks, Kevin More

Bad customer service, friendly people Bought a used Chevy here. KJ was nice and outgoing, no issues there. Darius was nice as well and not pushy with any garbage add on finance charges. Mo Bought a used Chevy here. KJ was nice and outgoing, no issues there. Darius was nice as well and not pushy with any garbage add on finance charges. Most finance guys are pushy with that stuff, I understand that's how dealers make a lot of their money..but it should be a stress free environment. The problems came when everything was supposedly in order and I was told the buyers order was faxed to my bank with the info I provided. This was not the case.Over the next few days I was in touch with my loan officer at the bank who never got the buyers order and it had been 3 days at this point. She called several people at the dealership and left messages, not once were her calls returned. I eventually got involved and called multiple times as well and left messages, I never got returned calls either. I understand the dealership is busy, but you have to take care of customers who already purchased a car as well, referrals go a long way. I called KJ directly about a week later to get him involved, I was then informed that I should have the buyers order..which I looked and I did. I was never informed of this. It was supposed to be faxed to my bank. At this point Dave Vanwyen emailed me wondering where my check was. The buyers order I now found did not have my bank listed as lien holder on it..so that took another few days to finally get squared away. Luckily Dave took care of it for me pretty quickly and all is good now. It was just frustrating for no one to return my calls or my loan officers calls considering I just dropped 16 grand on a car at this dealership. Everyone was nice there but I felt it's a turn and burn atmosphere, once I buy the car I'm on my own. The non-returned phone calls proved that. I would love to refer the dealership for the nice people that work there but the poor customer service will stop me from doing that. More

Great Dealership! This was a wonderful buying experience. JP Kim was my salesman and he did great job. Derek Langley in finance did a great job. The whole process fro This was a wonderful buying experience. JP Kim was my salesman and he did great job. Derek Langley in finance did a great job. The whole process from start to drive out was very pleasant. The whole Hayes dealership works hard to make purchasing a car a great experience. I would highly recommend this dealership. More

Engineer Good experience, salesmen were helpful and friendly. The time to get into financing office was long. Everyone was nice. I walked away with a jeep. Good experience, salesmen were helpful and friendly. The time to get into financing office was long. Everyone was nice. I walked away with a jeep. More

My Experience Overall, my experience with Hayes Dodge Chrysler was nothing but the best. The service that I received was all professional. The salesman was very k Overall, my experience with Hayes Dodge Chrysler was nothing but the best. The service that I received was all professional. The salesman was very knowledgeable. More

Excellent Customer Service Thank you for having employees like Mr.Thomas, he makes the difference. Mr Thomas gave us the highest priority, ensuring we had the best service duri Thank you for having employees like Mr.Thomas, he makes the difference. Mr Thomas gave us the highest priority, ensuring we had the best service during our visit. More

Awesome car buying experience. Mark Wong is awesome! (Sales guy) and so is Darius Jackson (Finance guy) - they are both very upfront and professional. I never thought I would have Mark Wong is awesome! (Sales guy) and so is Darius Jackson (Finance guy) - they are both very upfront and professional. I never thought I would have such a laid back, relaxed, and quick car buying experience. I made an appointment with Mark at 11:30, by 1:00 i was on the way home with new car on a busy Saturday. I never laughed so much and was so comfortable why buying a car. The car was fairly priced from the start. I didn't have to haggle a whole lot and paid less than I could find at any other dealership, after shopping 4 other dodge dealers in Atlanta. Very pleased with my purchase. I recommend them to anyone looking in the market to purchase a car! More