Hayes Ford Inc

Brought my vehicle in for a flex plate crack worst customer service ever! not very friendly to someone from out of state. Not only did they cancel my appointment I originally had without my permissio customer service ever! not very friendly to someone from out of state. Not only did they cancel my appointment I originally had without my permission. My vehicle was brought there for an engine knock that was diagnosed in New Hampshire with a cracked flexplate. They made my stress level out of control with their lies then telling me my engine light was on when I brought it there when it was not. And there is no engine knock therefore they cannot diagnose.I offered to pay for the diagnosis of the flexplate understanding they had to start from scratch. Awful dealership awful about keeping in contact clearly my vehicle had been inside the shop when I asked if they started it outside in the cold they lied about that there wasn't a bit of snow on the car. I know right from the start they did not want to do the job. More

Not happy at all brag 2017 Ford edge in for flex plate manufacturer defect free replacement which was al ready pre diagnost at a .other dealer an I ask in Tim in service department if they use mechanic st manufacturer defect free replacement which was al ready pre diagnost at a .other dealer an I ask in Tim in service department if they use mechanic stethoscope to listen to knock from flex plate no ears he said an they didn't hear knock so I said r u f kidding me so Tim manager of service department told me an my wife u don't like it take it to another dealership. What happened to customer always right if been a mechanic for 45 years an always used a stethoscope as my dad an elders taught me . It's ashame there not up to par with all other Vt. Mass NH Connecticut an rest of united states' god bless I'll keep them in our prayers More

They have always been very good to me Mark is always working to make customers happy working to make customers happy More

Our thanks to Jesse for all his guidance and suggestions in ordering and purchasing our new lease escape. It was our pleasure to work with someone so professional and friendly. in ordering and purchasing our new lease escape. It was our pleasure to work with someone so professional and friendly. More

HORRIBLE! AUTOBODY SHOP FAILED. OWNER WILL NOT RESPOND TO MY PHONE CALLS OR LETTERS A COMPLETE WASTE OF MY TIME. NEVER EVER AGAIN!!!!!!!!!!!!!!!!!! AUTOBODY SHOP FAILED. OWNER WILL NOT RESPOND TO MY PHONE CALLS OR LETTERS A COMPLETE WASTE OF MY TIME. NEVER EVER AGAIN!!!!!!!!!!!!!!!!!! More

ATTENTION! ! DO NOT BUY A CAR FROM HAYES/FORD IN NEWPORT VT!! I WAS SOLD A LEMON, THE CAR I BOUGHT SHOULD HAVE NOT BEEN ALLOWED TO BE SOLD, THE UNDER FRAME IS ! DO NOT BUY A CAR FROM HAYES/FORD IN NEWPORT VT!! I WAS SOLD A LEMON, THE CAR I BOUGHT SHOULD HAVE NOT BEEN ALLOWED TO BE SOLD, THE UNDER FRAME IS ROTTED, THE BRAKES AND EXHAUST IS ROTTED AND ALSO THE ROCKER PANELS. THEY LIE TO THIER CUSTOMERS AND THEY CLAIM TO BE HONEST WITH THEIR CUSTOMERS. HE WOULD NOT GIVE ME ALL MY MONEY BACK. I HAD TO EAT $1,100 SO ITS TIME TO RAISE SOME xxxx!! DO NOT BUY A CAR FROM HAYES/FORD PLEASE SHARE!! More

Great service and friendly atmosphere. Working with this company with the replacement of my vehicle was much appreciated! Working with this company with the replacement of my vehicle was much appreciated! More

The very best service in Vermont! Great people and Owner. Employees are happy and attentive! Super sales team and service department! Employees are happy and attentive! Super sales team and service department! More

Very pleasant and easy to deal with very straight up and honest no games or gimmicks honest no games or gimmicks More

Hayes Ford is a business that makes you feel like you’re a part of their family.. a part of their family.. More