Headquarter Hyundai
Sanford, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 49 service reviews
Having service done at this specific dealership is awesome. It's close and the customer service agents are very nice and professional awesome. It's close and the customer service agents are very nice and professional More
They have been servicing my Tucson since 2019 and have always received great service done quickly. always received great service done quickly. More
Dealership is clean all employees were very friendly. Appointments were on schedule. Overall, I’m very pleased with the service. Appointments were on schedule. Overall, I’m very pleased with the service. More
Headquarters Hyundai always services my Palisade with prompt and professionalism, they even top it off with a car wash, I drive away with a clean and great service!! prompt and professionalism, they even top it off with a car wash, I drive away with a clean and great service!! More
This so rare to fine a caring person in business anymore specially as hectic place such as service department. Mr Cameron Forshey time after time has gone above and beyond to assist me and my family. I dri specially as hectic place such as service department. Mr Cameron Forshey time after time has gone above and beyond to assist me and my family. I drive over 25 miles to get to Headquarter Hyundai in Sanford to get my routine service done. Because I know Cameron will take care of me and my car!!! I never have to worry about jacked up prices or unnecessary add-ons. I also purchased my Hyundai Caligrophy from them and I am extremely happy. More
So far, we have used this dealership, strictly for service for our 3 year old Tucson, we have always had the pleasure of dealing with the same service advisor, Cameron, who treats us with respect and service for our 3 year old Tucson, we have always had the pleasure of dealing with the same service advisor, Cameron, who treats us with respect and excellent customer care. For that reason, when it’s time to buy our next HYUNDAI, this dealership will be the one we will go to. More
Wasted my time for the second time. What is the point of an online appointment service if it doesn’t guarantee a recall part to be in stock? What is the point of an online appointment service if it doesn’t guarantee a recall part to be in stock? More
Service was quick and professional. . Thank you to Shawn Wright for his friendly service and oversight. . Thank you to Shawn Wright for his friendly service and oversight. More
I would give zero stars, if possible. Manager and director with very unprofessional atitudes. They were talking very loud with me in the lobby. The situation: During our previous car main Manager and director with very unprofessional atitudes. They were talking very loud with me in the lobby. The situation: During our previous car maintenance appointment we were told that the window blind (that was broken and we clearly explained what happened) could be replaced since the car still had warranty. They would order the piece and call us to do the replacement. They have never called. So, we had the new maintenance scheduled and we mentioned regarding the blind. The manager really did not care, he said he talked to my husband by the phone and interrupted me while I was talking asking If I would like to speak with the director. The director started saying that there was nothing documented in the system about this issue, and he would never approve this kind of replacement since he considered not a problem with the product (without even looking to the blind itself or trying to understand what happened) and I would have to pay for the replacement If we decide to fix it. I called my husband while waiting for my car, and he (the director) was listening to my conversation and started to say (in a very loud voice) that I was lying to my husband. So, after all the service disappointment, he also called me a lier in front of everybody in the store. They were very unprofessional and I would never recommend their service to anyone. Costumer care do not exist. We have another car, another brand, and they have been amazing!!!! We have worked with others car dealers (Not related To Hyundai) and they were amazing as well. Just be careful! More
We have been getting the run around from Cameron Forshay in service. We paid for the extra maintenance warranty, have roadside assistance. When 1 tire got a nail, instead of replacing it with a new one (und in service. We paid for the extra maintenance warranty, have roadside assistance. When 1 tire got a nail, instead of replacing it with a new one (under warranty) it gets plugged. Over 3 months time the same tire gets plugged. Finally after bringing this to their attention, Cameron orders a new tire. HOWEVER, despite repeatedly telling Cameron that I needed an appt after 2pm & he acknowledges that, Cameron went ahead and sends an appointment confirmation fir 11am, & I can’t get a live Competent person to return my call. We are in the market for a new car and Will NOT be buying it here ☹️😤 More







