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Headquarter Toyota

Hialeah, FL

3.6
146 Reviews

5895 NW 167th Street

Hialeah, FL

33015

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Showing 146 reviews

April 29, 2022

Gracias a Andres Rondon por su asistencia en mi proceso de compra, me explico todo lo que ncesitaba saber acerca de mi Vehiculo y sobre todo, muy coridial More

by Alfi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rondon
March 31, 2022

Cuando busque una asesoria profesional acerca del vehiculo que busca, le recomiendo buscar a Sr. Andres Rondon gran conocedor del mercado Vehicular y quien le va a ayudar con el Vehiculo que busca More

by Ramon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rondon
March 30, 2022

Increible atencion del Sr. Andres Rondon, me compartio todas las informaciones con profesionalidad, eme describio la situacion del mercado y las carasteristicas de mi Vehiculo, More

by Michael Romero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rondon
March 30, 2022

In these times of so much stress it is difficult to find someone who guides you with honesty and awareness of the circumstances of the moment, thank you Mr. Andres Rondon for your service and professionalis More

by Eleonor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rondon
March 30, 2022

Mi experiencia de compra ha sido excepcional, Andres Rondon me guio profesionalmente hasta tomar la decision adecuada, solo me queda decir muchas gracias! More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rondon
March 14, 2022

They scammed me from a car that costs 23000 to final price of 41,000+.Never will do business with them. More

by Millie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexie, forgot the salesman’s name
Mar 16, 2022 -

Headquarter Toyota responded

Hello Millie, Thank you for sharing your experience with us. We are very sorry to hear of your dissatisfaction with our dealership due to the price of the vehicle. There are many reasons why a price would go up, depending on your credit history, the interest rate, after market products, taxes and tags. We would welcome the opportunity to go over your deal with you at your convenience. Please feel free to reach out to our finance director Onel Mayoral at onel.mayoral@headquartertoyota.com. Thank you, Headquarter Toyota

Mar 16, 2022 -

Millie responded

Hello, but my credit score is 850 and according to other reviews about your dealership you have a pattern of doing this to other clients

March 01, 2022

Agradecida de las excelentes atenciones del Sr. Andres Rondon, un gran profesional, respondio todas mis curiosidades acerca porque el mercado automovilistico se ha visto afectado More

by lomartha75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rondon
January 31, 2022

Good attention good service second car in this dealer, good information and real very professional thanks Carla Colombo More

by Javier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Colombo
January 30, 2022

Muchas gracias Sr. Andres Rondon, por su profesionalismo y capacidad de responder mis preguntas, lo estoy recomendando con mis amigos y parientes! More

by Ricardo Nieves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Rondon
January 13, 2022

the pretty bad costumer service in the service area, PLEASE DONT USE THIS PLACE TO MAKE A SERVICE (OIL CHANGE AND NOTHING ELSE, THEY ARE NOT GOOD RIGHT THERE) in this place the costumer is not right, it More

by leoalvarez377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hery Aleman
Feb 04, 2022 -

Headquarter Toyota responded

Hello, Thank you for sharing your comments with us. Were very sorry to hear that you were disappointed with our service department and we do apologize for the treatment you received and the lack of customer service by our team. We would like to speak to you to see how we can help. Please contact our service manager, Yordan Calderon, at 305-455-0046, or email him at yordon.calderon@headquartertotyota.com and he will be happy to discuss this with you.

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