Healey Chevrolet

It is very clean. It's very easy to schedule a service appointment. They are professional It's very easy to schedule a service appointment. They are professional More

I received exactly what I wanted from this dealer. Had a great experience with them. Had a great experience with them. More

After purchasing a new 2024 Silverado I was never notified or discussed Simoniz on my vehicle after reviewing my purchase I was charged $900… notified or discussed Simoniz on my vehicle after reviewing my purchase I was charged $900… More

I was recently in an accident in which my 6 month old equinox was totaled. My salesperson was able to get me a new Equinox premier to replace it very quickly. Everyone I was in contact with made the new equinox was totaled. My salesperson was able to get me a new Equinox premier to replace it very quickly. Everyone I was in contact with made the new lease go fast and smoothly. More

Scheduled appointment and repairs were completed in a timely fashion. Communication with service staff was very good. timely fashion. Communication with service staff was very good. More

Since my son was acquainted with Duke I bought a car sight unseen which Duke delivered to me. I am a senior citizen and waited 5 months for heely Brothers to register my car as I live in connecticut. E sight unseen which Duke delivered to me. I am a senior citizen and waited 5 months for heely Brothers to register my car as I live in connecticut. Every time I call to find out the status of the registration it was another story. Finally they reimbursed me $1,500 to pay the sales tax and registered a car myself in CT. After having the car for 3 months it needed an oil change it was down to 15%. I had the oil changed and both filters one in the engine and one in the cabin were absolutely filthy. Obviously nothing was done about an oil change. This week the brakes are scraping. When I asked Duke if the car was certified he said no it was the only warranty for 30 days. This was not said to me when I purchased the car. It is a 2015 car he said so they only give us 30 days. When I asked him if I was responsible for the break repair he's not only said brakes don't come free. As a senior citizen I am shocked at the way he spoke with me or texted me I should say. He then told me that I had the car since March indicating that I put a lot of miles on so I should change the oil. I put less than 1500 miles on the car because as I said I am a senior citizen and don't do much driving out of this area. I like the car very much but the service is terrible and the way I was spoken to is very disturbing. More

Worst customer service experience Never return phone calls Service says car is fully inspected but brakes were metal on metal a week later calls Service says car is fully inspected but brakes were metal on metal a week later More

I had a problem with my Traverse. Took it to Healey to be diagnosed. Was assured that no work would be done without my prior approval. Diagnosis price was $189. My appointment for Took it to Healey to be diagnosed. Was assured that no work would be done without my prior approval. Diagnosis price was $189. My appointment for diagnosis was set for two weeks later. Received a call and learned that the problem was caused by a single wire fault that they chose to repair without advising me. So, I was charged a total of $420 to reconnect a single wire. The hourly rate for Healey techs is $189. At 40 hours per week/50 weeks per year, their techs generate $380,000 per year. (I wonder how much of that the techs get to keep?) Ouch--$420 to reconnect a single wire. I think my lawyer would have charged me less. More

Bought 2019 Colorado (certified) on June 22, 2023 I had truck less than a day steering problem took truck back and salesman test drove agreed there's a problem, they replace the rack I go back to pickup on truck less than a day steering problem took truck back and salesman test drove agreed there's a problem, they replace the rack I go back to pickup on way home trucks steering still isn't right I call them they said bring in on Monday and they will check it again. later that night on way to store I turn into store parking lot power steering goes completely out almost hit another car I called healey they send tow truck next day Ray (very rude person) calls me says we cant duplicate the problem I mention to him through research I found TSBs on truck he responds we aren't aware of any I again explain there's a mild vibration in front left wheel steering gets very tight and after losing power steering I'm afraid to drive it I told him I have a 2010 Silverado with 200,000 miles on it that has been used for plowing off roading etc and it steers better than this truck to which he replies is irrelevant . I also spoke to Bill Birmingham the GM and questioned the GM certified inspection on this truck and how it got to be certified there's large scratches behind the cab of the truck above the bed and elsewhere that were brought to salesman's attention and was promised it would be corrected as of July 16, 2023 it has not, there's a dent in lower part of tailgate about size of a gold ball which I didn't notice until insurance inspection inspector said it appeared to be very old damage, after reviewing certification inspection paperwork none of this is mentioned, It has been one big run around since buying this truck I'm totally confused how this truck became GM certified I'm so disheartened and disappointed in healey brothers Chevy Ive owned this truck since June 22, 2023 today is July 16, 2023 in all this time Ive literally had the truck in my possession one and a half days, truck cost $35,000 with 32,00 miles on odometer I bought this truck because I needed to downsize and because it was GM certified that used to stand for something but I guess not anymore its all about profits who cares if a customer gets screwed over. I guess nothing ever changes with GM. More

Awful experience, communication is nonexistent, Alex Torresson was extremely rude and did not provide adequate assistance, would not recommend, take your car elsewhere. Torresson was extremely rude and did not provide adequate assistance, would not recommend, take your car elsewhere. More