Healey Chevrolet
Poughkeepsie, NY
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Awful dealership in every aspect. Sales team wasn’t helpful and was energetic at all about making sale. No inventory and price hikes lead me else where. Parts dept is almost nonexiste Sales team wasn’t helpful and was energetic at all about making sale. No inventory and price hikes lead me else where. Parts dept is almost nonexistent. Service staff is rude, predatory, unprofessional, incompetent and disrespectful. Took my newer car in for an oil change and was immediately bullied into an upcharge I denied then they literally fought and argued with me cause me to takes my keys back and leave. Completely rude and disrespectful staff. Save yourself the headache and go anywhere else. Trash dealership. More
Started out ok. But salesman “ Duke” I believe real name is Phil. Quickly lost patience when I did not buy the car because it was uncomfortable for me. He had a new But salesman “ Duke” I believe real name is Phil. Quickly lost patience when I did not buy the car because it was uncomfortable for me. He had a new customer anyway when I returned from test drive and basically blew me off. The call center is very annoying at healey and will call you nonstop. So I got a follow up call and was asked why didn’t he show me a bigger car like the equinox. So I followed up with him. Long story short they did not have one equipped the way I wanted. He kept lying saying it did. Unless I informed customer who would have trusted him would have bought the car but when I clearly showed him on the Chevy website that it’s a separate package for 2023 he got pissed off and said lose my number. Healey in general is a terrible group. More
Thank you Healey for the excellent service on my 2019 Silverado 1500 LD. A special thanks to Alex and Raymond, who always provides excellent customer service. As a Healey customer since the 1980's, Heale Silverado 1500 LD. A special thanks to Alex and Raymond, who always provides excellent customer service. As a Healey customer since the 1980's, Healey has been my ONLY Dealer! Excellent service! Thank you! John W. Nelson More
Just had major work done on my Chevy sonic, Matt and the rest of the service team did an outstanding job . On time , as estimated and done right. That’s why I have been a customer for 9 years. Mark Cina rest of the service team did an outstanding job . On time , as estimated and done right. That’s why I have been a customer for 9 years. Mark Cina More
I had an problem with the service department so I emailed the owners. I received a call the next day from Brian Healey and he resolved the issue in 10 minutes! THAT"S the kind of hands on, 5 star service you the owners. I received a call the next day from Brian Healey and he resolved the issue in 10 minutes! THAT"S the kind of hands on, 5 star service you get only from top notch dealers who genuinely care about customer service, Thank you again! More
The Manager Andy is very unprofessional. I submitted a request online for a new Traverse and he asked me to come in to talk about it. Then I told him in 2019, they were unable to accommodate a lease for m request online for a new Traverse and he asked me to come in to talk about it. Then I told him in 2019, they were unable to accommodate a lease for me, so I went to Major World and they did an amazing job, all in 1 day. Andy then turns around and tells me all Traverses have been sold and he has none left. I know of the shortage but he said there is no wait list for me. All Traverses coming in are already spoken for. As a store manager, that was very disrespectful and the CSR relaying this message to me was laughing. I would never do business with these people. Major World in LIC although its in the city was so much more helpful and professional. More
Do NOT to business here. They misdiagnosed a problem while I had the warranty, and then doubled the price when my warranty expired. Bad company. I do not recommend them at all. They rip people off. while I had the warranty, and then doubled the price when my warranty expired. Bad company. I do not recommend them at all. They rip people off. More
One star for nice building0 for serviceI called to make One star for nice building 0 for service I called to make an appointment for two call back items Reset computer for exhaust and install winter plug One star for nice building 0 for service I called to make an appointment for two call back items Reset computer for exhaust and install winter plug in My Appointment was for 8:30 today , Tuesday 27 Oct Made appointment at 8:30 because I need the truck in the afternoon. Told them on the phone o would wait for the truck because it wouldn’t take long and I needed the truck I was here 8:10 and signed In Sat down and the person came to me and sent me Home because the truck needed to cool for the work Two hrs later o got a ride back to the dealer to wait and see the progress Non ! 1 PM they said it was being worked on 2 PM they are just bringing it in. I am not going to make my work. 8:30 appointment Hr to cool off It is an hr Job I should have been gone before 1 PM Very poor service They get a 0 More
Healey ChevroletExcellent customer serviceHave been Healey Chevrolet Excellent customer service Have been servicing our vehicles there for several years. Always accommodating John runs a knowledg Healey Chevrolet Excellent customer service Have been servicing our vehicles there for several years. Always accommodating John runs a knowledgeable great service department No hassles no issues They’ve been keeping my 2001 GMC safari running with 198,000 miles! More