Healey Ford Lincoln

Drove home same day. Great experience all the way around. Went in knowing what i wanted and drove off with it later on that day. Even got a better deal than expected. Great experience all the way around. Went in knowing what i wanted and drove off with it later on that day. Even got a better deal than expected. More

Great option for NJ car shoppers! With my lease up in in 3 months I was looking at getting into another Ford Explorer and figured this would be a great time to take advantage of incent With my lease up in in 3 months I was looking at getting into another Ford Explorer and figured this would be a great time to take advantage of incentives and get into a 2018 Explorer. This is my fourth Explorer but my first experience with Healey Ford. A Sussex County resident, after two unpleasant experiences locally, I was happy to see another Ford dealership option was just 40 minutes away – and bonus open on Sunday! I knew what I was looking for and Raffaele Bernes got me into the Explorer I wanted, and it had even more options than I thought I could afford. Michael in the finance dept made sure I understood everything I was signing and worked with me to get me great options in protecting my leased vehicle with an added protection plan, and at a payment that didn't break the bank. Both were pleasant to deal with and worked hard to not "just make a sale" but to ensure customer satisfaction. Definitely a great experience and they have certainly earned my business and I will certainly refer them to others. More

2017 F150 - Service related: Electrical Charging System Lincoln Palmer the Service Advisor (SA) assigned to me kept great communication about my vehicle problem diagnosis and progress. Andrew Frey (SA) too Lincoln Palmer the Service Advisor (SA) assigned to me kept great communication about my vehicle problem diagnosis and progress. Andrew Frey (SA) took Lincoln's place on the off hours to follow through with picking up. Then an additional issue reared it's ugly head after driving a short while having been addressed immediately the next day. My F150 had electrical issues which could be ones worst nightmare but they appear to have nailed it down after a few days of no recurrence. These are absolutely dedicated individuals that make servicing a vehicle at Healey Ford a breeze while giving you a comfort level that they'll go 110% to solve any problems to best degree possible. I've been having repairs performed here since 1995 because I can trust Healey has the right Staff to make it happen! More

Wasted Trip, Time and Money I spoke to dealership on Friday 9/21 and made an appointment to test drive a 2019 Ford Mustang Bullitt. On the phone I had asked Jessica if I could le I spoke to dealership on Friday 9/21 and made an appointment to test drive a 2019 Ford Mustang Bullitt. On the phone I had asked Jessica if I could lease the vehicle and she said yes. She double checked and said you can lease this vehicle. I arrived on Monday 9/24, test drove the vehicle and then told by the salesman that I could only finance. The only lease available was through a local credit union for local residents. I drove an hour and a half each way to learn I couldn’t lease. They couldn’t have told me this when I asked? I was assured I could. Avoid this dealership at all costs. More

No communication, no repairs My audio and GPS stopped working. I brought my Ford Escape in on a Monday. That day they had to order a part and it wouldn’t be in for 3-5 business da My audio and GPS stopped working. I brought my Ford Escape in on a Monday. That day they had to order a part and it wouldn’t be in for 3-5 business days. I wasn’t seen until two fridays later. Finally dropped my car off and picked it up after work only to be told they needed to order ANOTHER part and would take another 3-5 business days to arrive. i would have been fine with this but no one called me during the day. I just assumed my car was ready to be picked up and completely fixed. Very frustrating service going back and forth with no resolution to the problem. More

Rip off stay away The place will take your money and do no work and brake your car SCAM Dealer do not use it is the worst Ford dealer in the world The place will take your money and do no work and brake your car SCAM Dealer do not use it is the worst Ford dealer in the world More

The worst sales manager ever encounter I NEVER had anyone at a dealership devulge my personal private information in the middle of the sales floor, regardless of my situation you have a Fin I NEVER had anyone at a dealership devulge my personal private information in the middle of the sales floor, regardless of my situation you have a Finance office for a reason. Pretty sure its the law to keep my privacy secure. More

Terrible service. Slow and unorganized Service department is not organized at all. Everyone points fingers. It take Healey longer to rotate tires an change oil then it takes Ford to build t Service department is not organized at all. Everyone points fingers. It take Healey longer to rotate tires an change oil then it takes Ford to build the vehicle. More

Great Service and Sales Experience! My Ford Focus RS was in for its head gasket recall a few weeks ago. The car was completed in a timely manner AND returned without any issue. This is a My Ford Focus RS was in for its head gasket recall a few weeks ago. The car was completed in a timely manner AND returned without any issue. This is a very invasive repair that a lot of these cars need. I am glad I went to Healeys for the repair. Andrew was my service advisor and he has been fantastic. He has treated me better than any of the service advisors at the other dealerships I have been to. More

Great service and sales experience! Last weekend I was at Healey Ford with my father, he leased a 2018 Ford Fusion. Chris was the salesman that assisted us. He also helped me when I purc Last weekend I was at Healey Ford with my father, he leased a 2018 Ford Fusion. Chris was the salesman that assisted us. He also helped me when I purchased my Focus. Like the last time, Chris was fantastic and gave us a great deal. My father was able to take delivery of his car the same day. I highly recommend Chris to anyone looking to buy or lease a car from Healey Ford! More