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Hebert Jeep Chrysler Dodge Ram

Natchitoches, LA

Overview
Employees
Reviews
Vehicles
4.8
434 Reviews
In the market for a new car in Natchitoches, LA? At the ALL NEW Legacy Chrysler Dodge Jeep Ram, our team understands the importance of helping you make the right decision for you and your family. It is our commitment to you to exceed your expectations and provide superior red carpet service while visiting our dealership. Your priorities are our priorities.
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1882 Hwy 504

Natchitoches, LA

71457

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Showing 434 reviews

March 17, 2024

SERVICE DEPT WAS VERY GOOD, PROFESSIONAL. HAD OIL CHANGE AND TIRE ROADTATED. ALSO HEAD LIGHTS ADJUSTED More

by DAPOSPISIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Perritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
rick fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate hearing about your experience with our service department at Hebert Jeep Chrysler Dodge Ram. It's good to know that our oil change, tire rotation and headlight adjustment was up to par. Thanks for your feedback.

Helpful
March 12, 2024

Terrible service and rude staff. I'll never be back! Sold my Jeep! Never again. More

by rustybrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
friendemic friendemic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

Hello, Customer satisfaction is our top priority. I would like to learn more about your recent experience here at Hebert Jeep Chrysler Dodge Ram, and the level of customer care you received. Please email me your contact information at your earliest convenience so we may discuss this further. Sincerely, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
March 11, 2024

Very disappointed. . poor planing on jobs.. seems to be understaffed... the service writer did a good job.. she keep me informed and tried to be courteous.. I made a app More

by msv1184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Bartle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perritt
3.0
This rating includes all reviews, with more weight given to recent reviews.
rick fleming
3.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

Hello, Your feedback is important to us here at Hebert Jeep Chrysler Dodge Ram. It is a delight to know that our Service Team was communicative and courteous to you, however, I would like the chance to speak with you about your overall experience regarding the appointment schedule and wait time for the repairs performed on your vehicle. Could you email me at your earliest convenience to discuss this? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
March 11, 2024

Service was absolutely extraordinary. They were very timely. Extremely considerate. They provided coffee and snacks while they changed the oil and checked with me before continuing servic More

by cchenevertatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback on Hebert Jeep Chrysler Dodge Ram's service team providing timely oil changes and snacks. We value open communication with our customers regarding their vehicle needs. Thank you.

Helpful
March 04, 2024

The service advisor was absolutely wonderful. She was exceptionally respectful and helpful. I will continue to be back. More

by cchenevertatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recognize any of these names but it was a lady service advisor.
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We're pleased our service team could assist in making your experience with Hebert Jeep Chrysler Dodge Ram a rewarding one. Your continuous support is genuinely appreciated.

Helpful
March 03, 2024

As always, the service department was great and finished my truck quickly even though I didn't have an appointment. More

by bwilliamslaw
Recommend Dealer
Yes
Employees Worked With
bridgett
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your review. The service team at Hebert Jeep Chrysler Dodge Ram always strives for promptness, regardless of appointments. Thank you for acknowledging their hard work.

Helpful
February 29, 2024

I purchased a new Jeep Gladiator from the Natchitoches dealership. It was a great experience. Thanks to Deakin and Rick as well as the other team members for making this an easy process. More

by lylesc
Recommend Dealer
Yes
Employees Worked With
John Bartle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
rick fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deakin Champion
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback and are glad to hear you enjoyed your experience buying the Jeep Gladiator from Hebert Jeep Chrysler Dodge Ram. Thanking our team for smoothing out the process signifies a job well done. We look forward to serving you again in the future.

Helpful
February 29, 2024

Herbert’s service department was able to get me in and out quickly. Always friendly. More

by lhutto07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback about the speedy service at Hebert Jeep Chrysler Dodge Ram. Our team strives to always be friendly and efficient. Thanks for your support!

Helpful
February 28, 2024

The service department staff at Herbert are great! I drive an hour to go here instead of going to my local CDJR! More

by KimP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your loyalty to Hebert Jeep Chrysler Dodge Ram. Our service team is indeed wonderful. Thank you for choosing us over your local dealer!

Helpful
February 23, 2024

Good experience. Wait time was reasonable. Costumer service was great, Ms Bridget was excellent and took good care of my issue More

by lsbrown2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We're pleased to hear about your good experience at Hebert Jeep Chrysler Dodge Ram. It's great that our team served you well, particularly regarding wait times and issue resolution. Thank you for your positive review.

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