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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,828 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,828 reviews

January 09, 2021

I purchased a 2018 Nissan Titan in Nov 14 2020....I live in Texas..I have received my tags yet..they sold me a truck with bad tires even though a month earlier it had a LA inspection sticker. I was told the More

by zipripped88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Caulk, Juan Ford
Jan 10, 2021 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We have received your review and a member of our team will be following up. Best, Mark Hebert Dealership President mark@hebertstandc.com

January 08, 2021

This was the best experience I’ve ever had in purchasing a new vehicle. Roy was great to work with during the process. There was no pressure during the process. More

by Little.Jamesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Graves
Jan 09, 2021 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We would like to thank you for this thoughtful review about the purchase of your new vehicle! We work incredibly hard to provide our customers with an amazing car-buying experience, and feedback like yours is why we do it! We appreciate your business and we can't wait to see you again soon!

December 24, 2020

Happy to recommend Herbert's Town and Country's Service Dept. Nate is a very knowledgeable service advisor and manages the repair of my vehide like it was his personal auto. Repairs are completed in a ti More

by meechee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Dec 24, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a review for us at Hebert's Town And Country Chrysler Dodge Jeep Ram! We appreciate you stopping by!

December 17, 2020

I did an online interest in this SUV and within minutes I got a call and text from David. This was the easiest purchase I have ever made. More

by Penny.wagoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rivas
Dec 18, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us and with the help of David. We value your business at Hebert's Town And Country Chrysler Dodge Jeep Ram!

December 16, 2020

Awesome customer service. Will definitely be a return customer. Jason exceeded my expectations. He went above and beyond to take care of everything I needed. More

by lorimichelle123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Prudhomme
Dec 17, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for your feedback! We hope you continue to choose Hebert's Town And Country Chrysler Dodge Jeep Ram for all your automotive needs! Take care!

December 14, 2020

Always performs necessary and recommended services quickly and any minor repairs/adjustments are made within s short time and always fix any issue. Very pleased with my service. Service reps are are c More

by hcmullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 15, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write a review! We are glad to hear you're satisfied with the high level of customer service you received with Nathan and with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 13, 2020

Highly recommend Hebert’s Town and Country! Excellent Customer Service. Our salesman David Bruce made the experience very relaxing and got us in and out, and also showed their support for First responder More

by braedenr79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bruce
Dec 13, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for visiting Hebert's Town And Country Chrysler Dodge Jeep Ram! We will be sure to thank David for providing you with excellent service. We look forward to working with you again!

December 09, 2020

Service is very good. They get to you in the service department fairly quick, l especially like the quick oil change and tire rotation department. Justin was very helpful and courteous. More

by pattycake915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in the quick oil change and tire rotation dept.
Dec 09, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the kind review. We are delighted to know that Justin could provide you with helpful and courteous service. Please don't hesitate to reach out to us if we can be of any further assistance.

December 08, 2020

Very Knowledgeable! Great workers and management,Never felt pressure at all!Went beyond to make sure everything was okay with our car buying experience.Will recommend this place to anyone! No Hassle!Thank More

by Beverlynadriansims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Preston Evans, Beau Hebert, Chuck Phipps, Juan Ford
Dec 09, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Beverly, thank you for taking the time to write a positive review! We're glad to hear Juan, Beau, Chuck, Preston, and Mark were able to help you find a great vehicle and were able to make your overall experience at our dealership hassle-free. If you ever need help with your new ride, feel free to give us a call!

December 06, 2020

This is my 2nd truck I got here. I was treated very well by the people there. The prices of the trucks I got was very good.. More

by tigerman1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Williams
Dec 06, 2020 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We are always happy to be of service and are glad to see that we have earned your loyal business. Congratulations on your truck; we look forward to working with you again.

Dec 06, 2020 -

tigerman1960 responded

There was one thing that upset me with my experience. I went from a 2018 work truck to a 2020 Laramie. After the truck was all paid for and I came over on Saturday to pick it up. The truck was brought to the front for me. The sales man said the truck is out front then left. There is so many upgrades and things I didn't know how to use or what they were. I wish he would had gave me a walk through of the truck

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