
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Bait & Switch, BUYER BEWARE! Inquired about a 2017 3500, price quote was too high. Manager called the next day to work a deal - used a corporate discount to get price close to whe Inquired about a 2017 3500, price quote was too high. Manager called the next day to work a deal - used a corporate discount to get price close to where we wanted. Dealership is 3½ hours from our house so we worked all the details & financing via phone & messaging. Sealed financing through Chrysler with $10,000 down. Gave $1,000 over the phone to hold vehicle for two days so we could make the road trip that weekend, EASTER WEEKEND! Got a cashier's check for the remaining $9,000 down payment, added our believed new truck to our insurance & headed out at 7am to assure we were home to enjoy the holiday weekend with our children... Arrived excited to see our truck in person only to find a lesser model waiting. Dealer was unapologetic & even laid blame on my husband for NOT paying attention to a STOCK # even though there was NO OTHER TRUCK SIMILAR LISTED ONLINE BUT THE ONE WE INQUIRED ON! The truck we placed $1,000 to hold was apparently sold the day AFTER we paid $1,000 and the truck waiting for us wasn't even listed in their online inventory!!!! We were then bullied to believe due to them already running & obtaining financial approval we would NOT BE ABLE TO BUY ANYWHERE ELSE.... Left completely heartbroken for being so naive to believe their charade & IRATE that they took us HOSTAGE over EASTER WEEKEND, KNOWING VERY WELL WHAT THEY HAD DONE, they sold it out from under us for a higher profit after it had been reserved with a deposit but didn't have the couth to let us know before we drove 3 1/2 hours! More
Great service David Rivas, was great, i had a good experience purchasing a new Jeep Cherokee, got a great trade in price for my old car, and the process was quick a David Rivas, was great, i had a good experience purchasing a new Jeep Cherokee, got a great trade in price for my old car, and the process was quick and super easy. More
Customer service Great customer service explains all paperwork. Great salesman. I been searching for a truck for a while and other salesman at other dealerships try to Great customer service explains all paperwork. Great salesman. I been searching for a truck for a while and other salesman at other dealerships try to put you in anything but my salesman at town and country helped me find exactly what I was looking for. Thanks More
Jeep Cherokee Great service! No BS, they work with you to get the vehicle and best deal that fits your needs! After shopping around, these guys blew the competition Great service! No BS, they work with you to get the vehicle and best deal that fits your needs! After shopping around, these guys blew the competition out of the water! Thanks! More
Best service ever! I had an amazing experience! The process was quick and easy. David Rivas is the G.O.A.T. when it comes to car sales! I had an amazing experience! The process was quick and easy. David Rivas is the G.O.A.T. when it comes to car sales! More
Durango I was very happy with my experience with Daniel. He was proactive in searching for a reliable car for me and was quick to answer questions as they cam I was very happy with my experience with Daniel. He was proactive in searching for a reliable car for me and was quick to answer questions as they came up. As a first time new car buyer, the process was very smooth; Daniel makes it easy from start to finish. More
Great personal service. Allen was always avilable to talk to, he was very gracious in the test drive and pre-sales communication, not pushy, but direct in the process (which Allen was always avilable to talk to, he was very gracious in the test drive and pre-sales communication, not pushy, but direct in the process (which we appreciated) and he helped broker what we thought was a fair deal. And he helped us through the post-purchase stage - making sure we got what we needed. More
very friendly people great dealership , very nice staff and no pressure, very few dealerships that you get to actually meet the owner and it was a pleasure to meet Mr. Heb great dealership , very nice staff and no pressure, very few dealerships that you get to actually meet the owner and it was a pleasure to meet Mr. Hebert! More
Purchased new 2018 Jeep Grand Cherokee Sales staff was easy to work with. No high pressure tactics, no bait and switch sales methods. Originally came in looking for midline model and agreed Sales staff was easy to work with. No high pressure tactics, no bait and switch sales methods. Originally came in looking for midline model and agreed on a better unit. More
Awesome dealership Jason was a great car salesmens and helped me to leave his car lot satisfied, happy and stress free and I love my BMW 528i Jason was a great car salesmens and helped me to leave his car lot satisfied, happy and stress free and I love my BMW 528i More