
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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The staff was very helpful and super friendly. I didnt think I was going to be able to get a car but was told to come to this dealership. They were able to get me in a car. I am so thankful for these guys think I was going to be able to get a car but was told to come to this dealership. They were able to get me in a car. I am so thankful for these guys. They made my life a bit easier and I greatly appreciate it. After days of purchasing my vehicle we sent a friend that also purchased a vehicle from this dealership. Highly reconmended!!! More
The customer service was great, I was treated with The customer service was great, I was treated with respect and friendliness, espically when replacing my leather door paneling. I was very impressed The customer service was great, I was treated with respect and friendliness, espically when replacing my leather door paneling. I was very impressed with the timeleniess and quality of work performed. My overall experience was good. After agreeing on a very fair price, I was left waiting for over 30 minutes to sign the papers. As I have said before, the price on the new car was very fiar, but agreeing to a price on a brand new car was quite lengthy. More
My recent Jeep purchase at Hebert's Town & Country was very pleasant. I worked with Roy Graves who made the transaction very simple and straight forward. This may have been the easiest, less stressful was very pleasant. I worked with Roy Graves who made the transaction very simple and straight forward. This may have been the easiest, less stressful auto purchase I have ever made. More
I have purchased Dodge trucks from Roy Graves for many years. He is honest and knowledgable and fair. I recommend him to anyone who is looking for a vehicle. Dedra in service is the best. She knows wh years. He is honest and knowledgable and fair. I recommend him to anyone who is looking for a vehicle. Dedra in service is the best. She knows who I am when I walk in the door (which is not that often) and is quick to respond with my needs. One negative, the finance guy told me the dent, ding, and windshield coverage was covered by the dealership, when in fact it was a line item in the cost of the vehicle only shown at closing, and NOT brought up to my attention. I would not have paid for that "insurance" if I knew it was actually my option. (Reminds me of the old undercoating scam of years past) Shame on you Jeff....and you Mark Hebert. More
The reason I'm writing this review is because this was my first time ever buying a new car and it was a lot harder than I thought . I ran into every problem you could imagine . So I said just for get it but first time ever buying a new car and it was a lot harder than I thought . I ran into every problem you could imagine . So I said just for get it but Curtis stayed in contact with me and kept me encouraged . He exhausted every resource that he new . But after his hard work I still kept getting bad News . Then later on that day while riding in my BUCKET i received another call from Curtis asking me was I ready to ride. Some how he got it done and I can't thank him enough. Curtis is a great guy and a great asset to your company. I've already Recommended several of my friends to him and I wish him much success . More
Norbert was as nice as they come and was knowledgeable of the Dodge Journey. He explained every thing in detail so my wife could under stand the new computer on wheels that we had just bought. This is the 2n the Dodge Journey. He explained every thing in detail so my wife could under stand the new computer on wheels that we had just bought. This is the 2nd purchase from Hebert's in 2 years. I wish your dealership the best of luck in the future. Thanks, Kenneth Davis More
I feel that the staff and sales consultant was very informitive on the vehicle I puchased /Norbert Stringer //2012 Dodge Ram Sport. I woulds recommend bthis dealership to A friend to buy A new or used informitive on the vehicle I puchased /Norbert Stringer //2012 Dodge Ram Sport. I woulds recommend bthis dealership to A friend to buy A new or used vehicle. More
I had a wonderful experience working with Cameo and the sales and finance dept and I am already working with him again on helping get into another vehicle. Have and do highly recommend him (Cameo) and the sales and finance dept and I am already working with him again on helping get into another vehicle. Have and do highly recommend him (Cameo) and the Hebert's staff. And look forward to my next vehicle purchase!!! More
what a great experience we had during the purchase of our 2011 grand caravan. the management team went above and beyond to see that my wife got the vehicle she wanted. our sales person, mr. justin rogers wa 2011 grand caravan. the management team went above and beyond to see that my wife got the vehicle she wanted. our sales person, mr. justin rogers was super. on our first visit he explained the differences between the vehicles we looked at and made it easy for us to select the one that best suited our lifestyle. one thing that set him apart from other automobile sales people i have dealt with was his knowledge of the product. he answered all our questions about the grand caravan. i dont have to tell you that product knowledge can make or break a sale. the more you know about your product, the more successful you will be. when taking delivery of our new vehicle, mr. rogers walked us around to make sure all was as suspose to be. he was thorough, showed us all the controls, answered questions and made sure we knew the vehicle before we left. if this is part of your dealership training, keep it up. if not, you should implement it. after all is done, most salespeople just hand you the keys, shake your hand, open the door and wave goodbye... again, thanks to mr. rogers and the management team for an execllent experience. i would recommend hebert's to anyone without hesitation/ More
This is the second vehicle I have purchased from Hebert's Town & Country, and it won't be my last. I had a wonderful experience. Lynda Petree was so helpful and pleasant. Jeff Brooks in the finance depart Town & Country, and it won't be my last. I had a wonderful experience. Lynda Petree was so helpful and pleasant. Jeff Brooks in the finance department was great. Who knew buying a vehicle could be so much fun and it was. I am so pleased with my purchase and the entire experience...I wanna go back just to visit with them because they were so nice! I highly recommend this dealership...ask for Lynda Petree...and Jeff More