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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,834 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,834 reviews

November 22, 2023

Awesome Customer service and very efficient service. I would highly recommend this company to everyone More

by ALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt Gerard, Chuck Phipps
Nov 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your kind words about our customer service and efficiency at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for recommending us to others, it means a lot.

November 21, 2023

I had an appointment for 1130 for an oil change and new tires. When I returned to the dealership after 4pm to pick the vehicle, I was informed by Damian that the tires had NOT been changed out yet. Mea More

by JWARD528XI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Bartle
Nov 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I would like to have a better understanding of your visit with our Service Team for your oil change and new tires. We pride ourselves on providing excellent customer satisfaction to our customers. Could you please contact me at the information below? Mark Hebert Dealership President mark@hebertstandc.com

November 18, 2023

everyone was very helpful and polite. Service manager answered all my questions and was very knowledgeable about the cummins motor. More

by jasonhadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Nov 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback on Hebert's Town & Country Chrysler Dodge Jeep Ram. It's good to hear that the service manager was able to provide valuable insight regarding your Cummins motor inquiries. Thanks for choosing us!

November 17, 2023

Always come away with a positive impression about this dealer. Service department seems top notch and doesn't overcharge, in fact, they go out of their way to find a way to cut your invoice. More

by chargreaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren, Damien, Chuck Phipps
Nov 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

It's uplifting to hear you've had consistent positive experiences with our dealer, particularly our service department. We endeavour to provide honest pricing and cost-cutting solutions for customers like yourself visiting Hebert's Town & Country Chrysler Dodge Jeep Ram. Your kind feedback is very much appreciated.

November 17, 2023

Great service and quickly done. All staff was very courteous and helped out answering any questions I had More

by g2bars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina, Mark Hebert, Beau Hebert, Jere Merritt, Walt Gerard, Chuck Phipps
Nov 17, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your kind words. The service team at Hebert's Town & Country is always ready to answer questions and assist promptly. We're glad to hear your satisfaction with the service provided.

November 16, 2023

They did a great job with everything. I’m very impressed with the results from top to bottom More

by quynhthai0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcia, Chuck Phipps
Nov 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

It's appreciated to know that our efforts paid off. Your satisfaction with the work we do here at Hebert's Town & Country Chrysler Dodge Jeep Ram is important to us. Thank you for recognizing the quality of our services.

November 16, 2023

Good service, prompt and courteous professionals. Always working in the best interest of the customer. More

by hewatson1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Nov 16, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback about our customer service. It's truly encouraging to know how well you regard the professionalism of our team at Hebert's Town & Country Chrysler Dodge Jeep Ram. We always aim to prioritize customers' interests like yours.

November 16, 2023

Chuck and Nick - five-star quality and five-star service. I highly recommend Hebert's service department. More

by daniel@suncoat.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Walt Gerard, Chuck Phipps
Dec 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your high praise for Chuck, Nick and our service department. Your recommendation means a lot to us. Thank you from all of us at Hebert's Town & Country Chrysler Dodge Jeep Ram.

November 15, 2023

We love this dealership. They tell us what to expect and delivers! Fast service and courteous staff. More

by catdwilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Dec 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate the kind words on our fast service and courteous staff at Hebert's Town & Country Chrysler Dodge Jeep Ram. It's our aim to meet your expectations consistently.

November 15, 2023

The service staff was very helpful. Justin was great. My service was very fast and efficient. More

by AJMILLER209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin - Service advisor. , Chuck Phipps
Dec 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your kind words regarding our service staff and Justin. We aim for fast and efficient services, so it's good to know we hit the mark. Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram.

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