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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,837 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,837 reviews

April 08, 2023

Rodney was a great help in contacting me outside of his regular working hours to set me up with the vehicle I was looking for. More

by Hbrandhurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Singleton, Jr
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Apr 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are thrilled that our Sales Team went the extra mile to contact you outside of working hours when the vehicle you were looking for became available. We always strive to provide our customers with excellent service and are happy to see you experienced that as well. We appreciate your business here at Hebert's Town & Country Chrysler Dodge Jeep Ram. If you need any further assistance, please don't hesitate to let us know.

April 08, 2023

I dropped off my jeep on a Monday evening and it was going to take 2 days at the most. I didn't pick it up until Friday. I had to keep calling the dealership about it. No one ever called and said it More

by rtccsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a female can't remember her name. She is in the service department
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Apr 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We value your business here at Hebert's Town & Country Chrysler Dodge Jeep Ram. I would appreciate having the chance of speaking with you further regarding the lack of communication you received while our Service Team was caring for your Jeep. I have provided my email below and ask that you send me your contact information. I look forward to hearing from you, Mark Hebert Dealership President mark@hebertstandc.com

April 08, 2023

Great service from Zack thanks for everything bbbb. Bbbb bbbb bbbb. Bbbb bbbb bbb bbbb More

by GRICHARDSON724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Caulk
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Apr 09, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review. We are pleased to learn that you had a great service experience with us on your recent visit. We hope you continue to choose Hebert's Town & Country Chrysler Dodge Jeep Ram for all your automotive needs. Take care.

April 07, 2023

The oil change service was fast ant efficient. The people were very friendly. I had a great experience. More

by Jana Edwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodd Singleton
Report | Print
Apr 07, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Jana, we are excited to read that our Service Team was quick, efficient, and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Oct 28, 2024 -

Jana Edwards responded

I was pleased with the efficiency and quality of the service provided by the team and company. I definitely felt that I was taken care of.

April 07, 2023

Great service, everything was done by the numbers with great customer service. I would to give a shot to the entire dept. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 08, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive feedback with us, Tony! We are glad that you received great customer service and that everything was done efficiently on your recent visit to Hebert's Town & Country Chrysler Dodge Jeep Ram. We appreciate your kind words in your 5-star review and are grateful for your business. We hope to have the opportunity to serve you again soon!

April 06, 2023

Kem was just great ! !!! Had our van repairedvery promptly . He kept us informed at all times More

by ashokraoafmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kem i body shop
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Apr 07, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was prompt and informative ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

April 06, 2023

My sales person was knowledgeable and friendly. He guided me through all the process of getting my vehicle tailored to my personal information. All staff from finance to service were friendly, know More

by fertittasheating
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Graves, Chuck Phipps
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Apr 07, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are excited to read that our Sales Team was knowledgeable, prompt, and friendly ensuring you had a great experience. Thank you for your excellent review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

April 06, 2023

They fixed the problem I had and took care of 4 outstanding recalls. The gentleman that I was dealing with was courteous and professional. More

by dan@alphawelding-fab.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 07, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was professional and courteous ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

Apr 07, 2023 -

dan@alphawelding-fab.com responded

I was very satisfied with Herbert's taking care of my RAM truck.

April 05, 2023

Great experience. My salesman was very professional and paperwork was done in timely manner. Love my new Jeep Grand Cherokee. More

by Hannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivas
Report | Print
Apr 05, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Hannah. We understand it's a big decision where you purchase your vehicle from and we are grateful that you chose to work with our Sales Deparmtnet here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for the positive review and congratulations on your new Jeep Grand Cherokee.

April 05, 2023

Hebert’s has always taken wonderful care of me and my Jeep. I will never go anywhere else! More

by Nicole Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Evans
Report | Print
Apr 06, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Nicole, thank you for leaving us this 5-star review. We at Hebert's Town & Country Chrysler Dodge Jeep Ram are pleased to see that we can continue to earn your business and take wonderful quality care of your Jeep. We appreciate your continued support and your business. If you need assistance with anything else, call us, and one of our professional Service Team members will assist you. Have a great day.

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