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Hebert's Town and Country Chrysler Dodge Jeep RAM - Service Center

Shreveport, LA

4.7
1,235 Reviews

1,235 Reviews of Hebert's Town and Country Chrysler Dodge Jeep RAM - Service Center

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February 04, 2019

Oil Change Brittany and the entire service team were courteous professional. Will return for future service and repair. Traits not found in many other customer More

by James C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany, Roy Graves
Feb 05, 2019 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi James, Thank you so much for the great feedback! We are pleased to hear Brittany and our team has provided you with exceptional service. It was a pleasure working with you. We hope to see you again!

February 02, 2019

Rodney singletary Jr was the reason I bought the truck Because he was new and energetic friendly and honest and I thought he was an outstanding gentleman we had a lot in common and I also know his dad and More

by Richard 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was one other person the insurance lady but I don't remember her name, Rodd Singleton, Jeff Brooks, Rodney Singleton, Jr
Feb 02, 2019 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, It is very appreciated of you for leaving your review and rating. Rodney will enjoy learning of your satisfaction regardings his services. Come back and see us soon. Have a great day!

January 29, 2019

Oil change Quick, friendly, clean atmosphere. I would recommend to my friends for any of their auto needs. We will continue to use this dealership from now on. More

by October28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps, Customer Service
Jan 29, 2019 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for the positive feedback! We are happy to know that our staff was quick and friendly during your experience. We appreciate you recommending us and we look forward to your future visits!

January 24, 2019

Workers I would recommend Nate, Brittany and Colton to anyone they have excellent service they don't hesitate to get me nor out they speak to me very kindly More

by Toshirowhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Burks, Brittany (oil change) Colton (service), Customer Service
Jan 25, 2019 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello and thank you for the excellent recommendation! Our team will be very happy to hear that you are pleased with your visit. You can always count on them to remain transparent. We look forward to your next visit. Have a great day!

January 22, 2019

Oil change and tire rotation Service manager was very professional and explained various options for future service visits. This was the first scheduled oil change and tire rotat More

by MudBugFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Jan 22, 2019 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you so much for sharing your great feedback with us! We are pleased to hear you received excellent service from our team. Let us know if there is anything else we can do for you. We hope to see you again soon.

January 21, 2019

Great service When my car locked up on me an individual who assisted me recommended Nate. I was not disappointed. He recommended a towing service for me. He info More

by Sparkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only worked with Nate.
Jan 21, 2019 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're happy to know that Nate was straightforward and helpful when you had your vehicle towed to our service department. Thanks for allowing us to repair your vehicle and for recommending Nate and our service team!

January 10, 2019

Service Talked with Nate in the service department regarding a problem with a recall and console of my truck. He took my truck back and kept me posted on the More

by VickieJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 14, 2019 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Vickie, we're happy to know that Nate kept you informed of the progress on your truck. Thanks for taking a minute to recommend him and our dealership!

December 29, 2018

Where is the no star option? No follow up, no communication. Let me just say that our 2012 Jeep Liberty started showing signs that the transmission may be going out. Concerned about what the problem might be, my More

by brendaloveladycummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shirley (service writer) Nick, some man I can't remember , Chuck Phipps
Jan 08, 2019 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Branda, we apologize that you've had communications issues with our service department regarding your Jeep and the transmission. We'd really like to make this right and retain your business. Please give our Internet Manager John Bartle a call at (318) 221-9000 so he can help. Thanks.

November 17, 2018

Tire Service I would like to say thanks to Chris for the prompt courtesy service that was provided on my last service visit. The tire pressure was low on my Jeep. More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris ( Service department)
Nov 20, 2018 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Patricia, we're glad Chris took care of your tires and made sure to explain how temperature can affect their pressure. Thanks so much for sharing your experience and rating us five stars!

October 03, 2018

Crisis deverted!!! Yesterday I was picking my husband up after a long stay in the hospital...my stress level was peaked when I got in the car and it wouldn't start...I c More

by Happy Gourdon's 2015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Nov 20, 2018 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We can imagine how stressful that was, but we're so happy to know that our team were able to get to you quickly and resolve the problem so fast. We're glad you were pleased that Chuck made sure everything was repaired with your vehicle before returning it to you. Thank you so much for sharing your experience with us here and recommending us so highly!

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