Hebert's Town and Country Chrysler Dodge Jeep RAM - Service Center
Shreveport, LA
1,235 Reviews of Hebert's Town and Country Chrysler Dodge Jeep RAM - Service Center
Great Experience My wife Sherry went to Heberts Town and Country to get her oil change and I tagged along for the ride. In the past couple of years we had rented Dodge My wife Sherry went to Heberts Town and Country to get her oil change and I tagged along for the ride. In the past couple of years we had rented Dodge Caravans to go on some trips. We really enjoyed the trips because of all the extra room and storage it had. But we wanted to look at the Chrysler Pacifica to what the difference was. Clifford our salesperson did an outstanding job of showing the cars. He was very knowledgeable of the cars that we were interested in. He made it a very pleasurable experience in buying the car. We were really impressed with everyone involved in the whole process of getting the car. They explained and answered all of our questions. Great Buying Experience. I know the next time I'm in the market to buy a car my salesperson will be Clifford Salone. More
Excellent service as always! Thanks again John Frazier for taking care of us as you always have. You always make us feel like we are not being taken advantage of! Thanks again John Frazier for taking care of us as you always have. You always make us feel like we are not being taken advantage of! More
Service and oil change John Frazier is excellent and provides great customer service. I like that he keeps me informed about my vehicle and he’s always so courteous. John Frazier is excellent and provides great customer service. I like that he keeps me informed about my vehicle and he’s always so courteous. More
Service and oil change. Awesome experience. In and out in 35 miinutes! Tremendous savings on oil changes and no attempts to upsell me on things I did not need. Thanks, Bri Awesome experience. In and out in 35 miinutes! Tremendous savings on oil changes and no attempts to upsell me on things I did not need. Thanks, Bridgette!! More
Fast and fair I went to Hebert's Town & Country in my 2015 Charger to get it serviced. While waiting I visited with Colby Currier who had sold me the Charger and d I went to Hebert's Town & Country in my 2015 Charger to get it serviced. While waiting I visited with Colby Currier who had sold me the Charger and discussion turned towards what trade in value it had. Turned out I owed less than it was worth on a trade. Found a Durango that had everything I was looking for and we made the deal after a test drive. Took a total of a couple of hours. As long as Colby is at Hebert's I'll be trading there. Btw, love the Durango. More
Awesome Service Advisor John Frazier John Frazier has been my Service Advisor the last couple of times that I have brought my Jeep Wrangler in for some work that was needed. He is very fr John Frazier has been my Service Advisor the last couple of times that I have brought my Jeep Wrangler in for some work that was needed. He is very friendly, honest, and keeps me informed on what's going on. I greatly appreciate it. Thanks :-) More
service tire air sensors got me in quickly and service was completed in a reasonable time. i was pleased with the work and was I impressed with the friendly staff. got me in quickly and service was completed in a reasonable time. i was pleased with the work and was I impressed with the friendly staff. More
Thanks to John in the Service Department! A HUGE thank you for the fantastic service department! My service manager, John, and the wonderful mechanics who repaired my car were just wonderful. A HUGE thank you for the fantastic service department! My service manager, John, and the wonderful mechanics who repaired my car were just wonderful. They're efficient, friendly, honest, and dependable. Thanks again, John! More
Excellent Personal Service From the moment I called, to arriving at the Service Department, I received personal attention to my vehicle. Chuck Phipps returned my call within 1 From the moment I called, to arriving at the Service Department, I received personal attention to my vehicle. Chuck Phipps returned my call within 15 minutes and addressed my concern quickly. Upon arriving, Chuck was attentive to my concern immediately and assigned me to the care of John Frazier. John continued the excellent personal attention and I knew my vehicle was going to receive the proper repairs. The ladies were so pleasant in the service department also! John was in constant communication with us about the repairs and overall it was an easy process. I recommend this top notch service department to anyone! More
Excellence It is very rare that I actually give a review. Sub-par is normal in todays society. It is no longer about the client, so as things go; I very rarely e It is very rare that I actually give a review. Sub-par is normal in todays society. It is no longer about the client, so as things go; I very rarely even have a pleasant experience when dealing with any large company. But, I believe it necessary to say something when a person goes above and beyond just doing their job. John Frazier, went well above and beyond what was/is required of him. Not only did he help me to insure that my truck was fully repaired. He, and some of the other managers, when they found out that my son was being born around the time that my truck would be complete, they got my son and my wife gifts and John himself brought my truck too me rather than having me leave my new born first child to pick up my truck. John Frazier and the entire team at this dealership has gone to the nth degree to take care of and help. Thank all of y'all, I really do not know how to properly thank all of you. Jordan M. Barron More