Hebert's Town and Country Chrysler Dodge Jeep RAM - Service Center
Shreveport, LA
1,235 Reviews of Hebert's Town and Country Chrysler Dodge Jeep RAM - Service Center
I have a 2010 Dodge Ram 1500 Quad Cab 5.7L Hemi that I purchased from this dealership. At appoximately 18,000 miles it completely died and would not start, (not a battery issue). Took it to this dealers purchased from this dealership. At appoximately 18,000 miles it completely died and would not start, (not a battery issue). Took it to this dealership and asked for a loaner car, since it was obviously still under warranty. I was shuffled around from person to person, spending a total of an hour at the dealership before they sent me to a service manager who said no way they could provide me a loaner and stand behind their product. I would in no way recommend this dealer if you value customer service after the sale!! More
I went into the dealership to pick up a car that I had sent over to be serviced- the car was purchased from another dealership in Bossier about 10 months ago. As I was waiting to pick up my car I asked ab sent over to be serviced- the car was purchased from another dealership in Bossier about 10 months ago. As I was waiting to pick up my car I asked about trading it in and Norbert was more than helpful in giving me a very reasonable trade in value for it. I have always wanted a Dodge Charger so when I toured the lot and saw that they had a 2012 super bee in black I knew I had to have it. I would recommend this dealship to anyone looking to buy new or used!! If you want a car go here and if you want to feel like family ask to speak to Norbert! More
i have had the same problem with my car and they looked at it twice and said nothings wrong with it and also they didnt document the first time i brought it in so they said "WE ALWAYS DOCUMENT" and "we pu at it twice and said nothings wrong with it and also they didnt document the first time i brought it in so they said "WE ALWAYS DOCUMENT" and "we put is on the diagnostic machine" and "you have to step on the gas before starting the car and for three years i NEVER had to do that... now with in the last few months i have had to tow my car three times since july 7, 2011 for the same problem which is just a mess... not to mention that we i ask for a loaner car like when you take one home that your are "just thinking about buying" i was told no we dont let people take home cars... lie lie lie i know i have before just no help...i would like for my car to be fixed i mean it is a dodge and this is a dodge dealership More
Bought a 4 door jeep wrangler unlimited. Great car, had recall, took it in and they gave me a commander to drive. Bought it and love it. Jere is always available or calls me back if I need help with anythi recall, took it in and they gave me a commander to drive. Bought it and love it. Jere is always available or calls me back if I need help with anything. Thanks Jere and Herbert's. I love my jeep. The guys in the back also helped me find an angel I left in my old jeep that was in memory of my daughter who passed away last year. I was so happy they were willing to help me find the thing I treasured. Thanks again. Sherry Denson Sellers In honor of Brande Nicole Denson www.lopa.org hero's page..... More
As a prior leassee of Jeeps, when it became necessary to purchase, I chose to purchase a Jeep. The service was excellent in the leasing phase and has not changed since I bought the current vehicle. Everyo purchase, I chose to purchase a Jeep. The service was excellent in the leasing phase and has not changed since I bought the current vehicle. Everyone, from my salesman to the person who would deliver my vehicle to me after the service, was polite, professional and friendly. More