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Hebert's Town and Country Chrysler Dodge Jeep RAM - Service Center

Shreveport, LA

4.7
1,237 Reviews
Call Service Center (318) 221-9000

1,237 Reviews of Hebert's Town and Country Chrysler Dodge Jeep RAM - Service Center

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January 21, 2024

I had Recall 13A Intake Air Grid Heater Relay done after the dealership finally got the parts. Service Advisor Sabrina Stanley took very good care of my truck and me while the recall was taken care of. More

by GASMITH10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Stanley
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Appreciate your positive feedback regarding the Recall 13A Intake Air Grid Heater Relay service at Hebert's Town & Country Chrysler Dodge Jeep Ram. We'll be sure to pass along your kind words about our Service Advisor Sabrina Stanley.

January 21, 2024

Friendly and professional customer service by the service technician. My car was ready in an hour. More

by mgtdum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 22, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback about the prompt and professional service received at the Hebert's Town & Country Chrysler Dodge Jeep Ram. We look forward to assisting with your car servicing needs in future.

January 21, 2024

Excellent customer service and friendly people The service provided to my car was very good and timely delivery More

by rashidlutfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We truly appreciate your positive feedback about the service provided to your car and our customer service at Hebert's Town & Country Chrysler Dodge Jeep Ram. We're pleased you found our team friendly and efficient, valuing timely delivery too. Thank you for choosing us!

January 20, 2024

Hebert’s made it so easy to schedule my tire rotation! And even had me in and out in 1 hour then even texted me a few days later to see how my car was running! More

by HEIDITENNIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Great to hear our tire rotation service at Hebert's Town & Country Chrysler Dodge Jeep Ram met your expectations. It's important to us that we maintain clear and helpful communication before, during, and after your visit. Appreciate the positive review!

January 20, 2024

The service staff is always friendly and respectful and there to help and support whatever needs you have More

by hdl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad to hear that our service staff at Hebert's Town & Country Chrysler Dodge Jeep Ram has consistently met your expectations. Thank you for sharing this experience with us.

January 19, 2024

The work was up to par but I was kinda disappointed with how long it took to get the job done More

by atvdad62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback on the work done at Hebert's Town & Country Chrysler Dodge Jeep Ram. We certainly understand the value of time and will strive to improve our timeliness in providing services. Your input is very much appreciated.

January 18, 2024

Excellent work. Ready on time. Gave me a loaner Jeep. Very personable and efficient. Would recommend. More

by dcavanaugh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Ware
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad you found our service at Hebert's Town & Country Chrysler Dodge Jeep Ram to be reliable and efficient. Providing a loaner Jeep is all part of making your experience seamless. We appreciate the recommendation!

January 18, 2024

Always very helpful and quick to get with anything I need for all of my family vehicles. More

by k.pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your recognition of our timely help at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for allowing us to assist with the needs of your family vehicles.

January 16, 2024

Service was excellent. People were very friendly and helpful. Facilities were clean and had snacks and drinks More

by gj35736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're pleased you found the service at Hebert's Town & Country Chrysler Dodge Jeep Ram exemplary, and enjoyed our clean facilities with snacks and drinks. Your kind words are much appreciated.

January 16, 2024

The fast service department was very helpful and did a good job. Any question I had they answered it . More

by lindahaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your review and are pleased the service department at Hebert's Town & Country Chrysler Dodge Jeep Ram was able to assist you effectively. Thank you for choosing us for assistance.

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