
Heinrich Chevrolet Corp
Lockport, NY
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Stellar Service I am very happy with my new Malibu. From start to finish, Brittany made my purchase easy and quick. I got the car I wanted at the payment I wanted. I I am very happy with my new Malibu. From start to finish, Brittany made my purchase easy and quick. I got the car I wanted at the payment I wanted. I would recommend her to anyone. I never felt pressured to sign that evening and I walked out that night with my new car. Call Brittany for a wonderful experience. More
New Vehicle Just recently purchase a new 2017 Equinox. Everyone we deal with was helpful and pleasant. We were able to get the price we wanted. Excellent service Just recently purchase a new 2017 Equinox. Everyone we deal with was helpful and pleasant. We were able to get the price we wanted. Excellent service More
Quick and easy We purchased a new vehicle recently. Everyone was helpful and pleasant. We were able to get a quote over the phone which saved a great deal of time. We purchased a new vehicle recently. Everyone was helpful and pleasant. We were able to get a quote over the phone which saved a great deal of time. More
Professional and timely service and sales! I purchased a 2017 Malibu in November of 2016 and had a very enjoyable experience with Tony Heary. He was professional and very well versed in the car I purchased a 2017 Malibu in November of 2016 and had a very enjoyable experience with Tony Heary. He was professional and very well versed in the car model and worked with me to get me a great deal! I had a couple scratches on the paint and rather than attempt to fix it myself, it was quickly taken into the body shop and repaired. Their shuttle service is also excellent! More
great dearlership i have bought a few vehicles at heinrich over the years and have always got a good deal and excellent service on vehicle after the sale. i have bought a few vehicles at heinrich over the years and have always got a good deal and excellent service on vehicle after the sale. More
Excellent experience at Heinrich Chevrolet. My experience at Heinrich Chevrolet was excellent. My salesman was Nicholas Quartararo. Nick was very professional and patient with me while at the sa My experience at Heinrich Chevrolet was excellent. My salesman was Nicholas Quartararo. Nick was very professional and patient with me while at the same time getting me the vehicle that I wanted and at the cost I could afford. Would definitely recommend both Nick and Heinrich Chevrolet. More
Excellent customer service The salesman I worked with at Heinrich was professional, courteous and incredibly helpful. All of the staff there were warm and welcoming. I would hig The salesman I worked with at Heinrich was professional, courteous and incredibly helpful. All of the staff there were warm and welcoming. I would highly recommend them. More
Great customer service! I have had nothing but great experiences with Heinrich Chevy! I have bought a couple vehicles from there now and my recent purchase was a LTZ Z71 pick I have had nothing but great experiences with Heinrich Chevy! I have bought a couple vehicles from there now and my recent purchase was a LTZ Z71 pickup. Brett Nogle was my salesman and I couldn't have asked for any more professionalism. Brett helped me out trumendously during my purchase and all the staff was very friendly. During my service appointments he comes and finds me to ask how I am liking my truck and if there's anything he can do to help me. The service dept is also great! Very professional, and always goes above and beyond! I had a warranty issue that they took care of very quickly with no questions asked. All in all, I would recommend Heinrich to anyone looking to buy! More
Poor customer service from top down. Bought a suburb , had trouble with a/c that they had done work on prior to selling. Found the oil filter had a cut in it and was not ever screwed in. Bought a suburb , had trouble with a/c that they had done work on prior to selling. Found the oil filter had a cut in it and was not ever screwed in. Check oil less than a al quart in car, first oil change after buying. Called Mr Hienrich at Lockport dealer never returned call. Asked about a 30 day warranty ,that only covered safety items on vehicle. This dealership is a joke,buyer beware. Service dept. another part of the circus . BUYER BE WARE...... Thomas Lee. Clarence Ny. More
Poor sales dept New sales tried the bait and switch. Made a deal for my mother including trade in on her trailblazer. Sales women Lindy said she would know in a few h New sales tried the bait and switch. Made a deal for my mother including trade in on her trailblazer. Sales women Lindy said she would know in a few hrs if they could get the equinox my mother wanted. Never got call back. My mother called and I called then day later Brian the manager left a message that if my mother wanted to take 2000 let for her trade they could get her a more loaded vehicle. The basically wanted her to take one off their lot and take less on her trade then we had negotiated. They said they couldn't get vehicle my mother wanted but I was able to make a phone call and get vehicle with same trade in at another dealer. Avoid this dealer unless u like being lied too and ripped off. More