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Heiser Chevrolet

West Allis, WI

4.3
2,176 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,176 reviews

August 29, 2021

Friendly and professional services team. Felt valued as a customer. As a GM auto owner, I was very pleased by my experience with Heiser’s service team. More

by Kathyemler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 31, 2021 -

Heiser Chevrolet responded

Dear Kathy, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 26, 2021

What a horrible first body/service experience. I was quoted an hour and that turned into several hours. There were numerous issues as I moved from area to area in an attempt to straighten things out. Th More

by hwestog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob in the body shop - awesome employee, Vladimir Gadelev
Aug 31, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. Please contact our Service Director Don Meyer by phone at 414-247-8984 or by email at dmeyer@heiser.com so we can better understand what happened during your experience.

August 25, 2021

I was very impressed with the professionalism with everyone I came in contact with. I was especially impressed on how fast the work was done on my vehicle. More

by brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The man that drove me back and forth. Very professional., Mike Catanese
Aug 26, 2021 -

Heiser Chevrolet responded

Dear Brenda, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 25, 2021

All of the customer service employees were very helpful when I brought my car in for service. They consulted with me with estimates and time frames. I will be back! More

by riege
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Aug 26, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 25, 2021

I have serviced my car here several times and all the staff are curtioious and go above and beyond to fix any problems I have. More

by MINGO.NICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Shawn Christian
Aug 26, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 24, 2021

Very friendly not pushy but lack some service skills communications. Can't figure out issues in 1 visit needed 2 and now a 3rd is needed More

by HCKY33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Christian
Aug 26, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your valuable feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com if you have any additional feedback or concerns. Thanks and have a great day!

August 23, 2021

Best dealership ever I purchased a new Chevy Equinox from Roberto at the West Allis location and they also have the best service department I have had my car serviced and repaired at the same location More

by dpblack1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, PJ Geboy, Roberto Alvarez, Vladimir Gadelev
Aug 26, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Roberto and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Equinox!

August 23, 2021

All were friendly and courteous! They took care of the oil change in fairly good time. There were several ahead of me I will return again for any service in the future. Thank you! More

by nuteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 26, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 23, 2021

They did a good job and were very helpful with the questions we had Also the Service Employee that helped us was very helpful with everything More

by OREYNA4832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Shawn Christian
Aug 23, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 23, 2021

I have come several times for oil changes snd tire rotations. With my last visit paper read i needed brakes and rotors and declined. I wss never a told on previous visits. My brakes were going bad, I More

by obrienpaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown, Service Team
Aug 23, 2021 -

Heiser Chevrolet responded

Dear Paula, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

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