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Heiser Chevrolet

West Allis, WI

4.3
2,176 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,176 reviews

August 09, 2021

I needed service on a tire for my 2020 Silverado. Mike Catanese was my service advisor. He was helpful, friendly, and professional. He should be commended More

by skelly68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Aug 12, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 02, 2021

service department, Mike C. Has always made me feel comfortable to ask questions, doesn't rush thru what was done. I appreciate the valai service, drivers are great! More

by LAFLEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Aug 06, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 02, 2021

Ken Cherek was very nice. However, he promised to get us a dealership discounted price to install leather seating in our 2017 Buick Enclosed. The whole purchase of the auto was based onhis insistence he co More

by Kathyemler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, James Priewe, Tim Rice, Service Team, Ken A. Cherek
Aug 12, 2021 -

Heiser Chevrolet responded

Dear Kathy, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Sales & Finance Director Mary Bennett by email at mary.bennett@heiser.com so we can better understand what happened during your experience.

July 29, 2021

Always friendly. Get the work done quickly. And i can not beat the price. This is one of the best service garages in the Milwaukee area—and best of all it’s in west allis. More

by Gayrecruit56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Aug 06, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 28, 2021

I have been having baffling issues with my 10 year old car. Took a few visits, but I think they are resolved for now! Service was consistently friendly, even if I wasn't. More

by WORKINGWRITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Shawn Christian
Jul 29, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 28, 2021

I noticed the check engine light was on. Took it to Heiser, found out it was covered under my extended warranty. They fixed it 🙌 free no charge. Great service!!! More

by spwinters4307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jul 29, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 27, 2021

We brought out truck in for service in early June and the service was not good at all. The communication was terrible and our repair took way too long. Not happy with the service side of this dealership. Mak More

by J.FOLGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Jul 27, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

July 27, 2021

I’m still having similar issues after taking the truck in for this problem. I will need to call again to report this problem. The shuttle driver was also very pleasant. More

by meli91804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 27, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. For any additional concerns regarding your vehicle, please feel free to reach out to our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com. Thanks and have a great day!

July 27, 2021

Great people to work with and deal with. Great prices on vehicles. Service has always been easy to get in touch with. We ordered the new truck over the phone from Phoenix and we’re very happy with the price More

by SJENDUSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Lemle
Jul 27, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new truck!

July 27, 2021

Professional and fast. No complaints. Will use Heiser again for future services and would have no issues recommending to other GM owners that need service. More

by Daniel Omar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Jul 27, 2021 -

Heiser Chevrolet responded

Dear Daniel, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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