Heiser Chevrolet

I truly appreciate the customer service I received from Mr. Michael Gortmaker. He was polite, well-informed, and willing to work with me. Pleasant experience! Mr. Michael Gortmaker. He was polite, well-informed, and willing to work with me. Pleasant experience! More

Heiser had the truck I was looking for (exactly). Their price was competitive and I was happy with what they paid for my trade in. Greg was very attentive and walked me through my truck after my purchase. price was competitive and I was happy with what they paid for my trade in. Greg was very attentive and walked me through my truck after my purchase. More

I decided on Heiser Chevrolet because of the poor service I received at my local dealer, I live 50 miles away from Heiser, but I was willing to make the drive for exceptional customer service and price. I wa I received at my local dealer, I live 50 miles away from Heiser, but I was willing to make the drive for exceptional customer service and price. I was lucky enough to complete most of the deal thru email and phone which is convenient for me being as I live so far away. I called Greg on Monday 5/6 and picked the vehicle up on 5/8 after ironing out some financing issues. I was so appreciateive of all the friendly faces at Heiser, they made you feel like their "friend" and not just a "sale". Greg was very thorough with going over all the features of the vehicle, which was nice since I was replacing my daughters 13 yr old car and the technology has changed quite a bit with the vehicles since then :) Kristina was also a pleasure to work with going thru all the paperwork with me and my daughter. All in all a very nice experience and I will DEFINITELY consider making the 50 mile commute again to buy or lease my next vehicle. Well done Heiser, my daughter LOVES her Chevy Cruze and more importantly the Topaz Blue color :) More

I have tried to get my foot into dealerships in the past to get rid of my money pit owned at the time. Many places have turned me away with large down payments and pipe dreams. Until I went into Heiser Chev to get rid of my money pit owned at the time. Many places have turned me away with large down payments and pipe dreams. Until I went into Heiser Chevrolet! I walked in, and as soon as I looked for a salesman I was greeted with a smile and a Welcome. I told the salesman (Greg Koss) exactly what I wanted and we quickly went to look for what I wanted. I was firm with him after going over numbers that I was going to test drive a competitors vehicle. He was able to keep me interested in a Chevy. All staff members working with me were great and never gave up. I had a strict criteria and they were able to suit my needs. They spent many extra hours working with the bank and getting me the best deal.It was great, when I was at work the salesman texted me so I could continue working and give more information. And at the end of the day I left well informed with a brand new Chevy and will have a lasting effect on me when I think of dealerships. I am recommending this place to everyone! More

My wife and I had looked at a used truck on Sunday and I went back to see it again on Monday. A Heiser salesman Michael Gortmaker came out to help me. Michael was quiet helpful. He was polite, courteous, a went back to see it again on Monday. A Heiser salesman Michael Gortmaker came out to help me. Michael was quiet helpful. He was polite, courteous, and very informative. He answered all my questions he could and got answers for the ones he couldn't. I've always disliked buying cars, but he helped make it bearable. He is an ambitious young man and seemed earnest to help us. In conversation I learned of the sacrifices he and his family had made for us while serving our country. I would highly recommend Mike to anyone, and thank him for his service to our country. More

I went into Heiser on 4/26/13 to look at a used 2011 Chevrolet Cruze. I was met by Greg Koss, who took the time to find out my needs, inspect the vehicle itself and take it out for a test drive. I was Chevrolet Cruze. I was met by Greg Koss, who took the time to find out my needs, inspect the vehicle itself and take it out for a test drive. I was impressed with not only the vehicle itself, but in the way Greg conducted himself as a salesman. There was no pressure to purchase this vehicle and he used a sense of humor approach to his pitch. I explained I did not want to purchase the vehicle immediately, as I wanted my wife to inspect it as well. I also told Greg that there was a similar vehicle located in Fox Lake, IL that was $1000 less than the Heiser asking price that I was probably going to make a road trip to look at (from Milwaukee) before making a decision. I put $100 down with Greg and scheduled an appointment for my wife and I to meet him the next day. My conscious got the better of me and I told my wife we would be making the trip to Illinois before going back to Heiser. I contacted Greg to let him know this. He asked what he could do to earn my business and avoid making the trip. We agreed to split the $1000 difference and he took another $500 off of the Heiser asking price. Again, I never felt any pressure from Greg at all in making my decision. He did his best to help get me into the car I wanted and I couldn't be happier. Greg and the entire team at Heiser were very courteous throughout the process. If you are in the market for a vehicle, I would highly recommend making a stop at Heiser. Be sure to ask for Greg!!! More

They are very helpful an I will be back again they do They are very helpful an I will be back again they do good work an are very friendly to customers an there prices are great to They are very helpful an I will be back again they do good work an are very friendly to customers an there prices are great to More